Quality Assurance Administrative Coordinator

Description

Our mission is to improve lives by providing individualized homecare services and support people living at home. We know the care each person needs is unique, and we have built a large variety of services to provide the best person-centered care for our clients to lead fuller lives at home.

Accra is a diverse, inclusive, and equitable workplace in which all employees are valued and respected and can bring their whole self to work. Our employees reflect the demographics of the communities we serve, and we are committed to modeling diversity, equity, and inclusion within our industry.

Accra Offers:

• Work/Life Flexibility
• Professional Development Opportunities
• Generous Paid Time Off Options
• Free Mental Health/Wellbeing Program
• Medical, Dental and Vision Insurance (Full Time Employees)
• HSA & FSA (Full time Employees)
• 401(k) Retirement Plan
• Company Paid Disability & Life Insurance (Full Time Employees)

About This Role:

Performs administrative duties and coordinates workload/assignments of other administrative support positions as required for home care program operations.

Requirements

• High school diploma
• Preferred minimum of 1-year experience with administrative/office coordination duties
• Applicable administrative experience or vocational/technical training to support high levels of operational efficiency, communication, and team collaboration
• Knowledge of essential administrative support functions, systems, procedures, and office coordination duties
• Familiarity with home care operations including administrative support required by direct care staff and for program licensing
• Excellent organization and time management skills with ability to multi-task and prioritize work
• Excellent written and verbal communication skills
• Independent worker with proven ability to take initiative, problem solve, and complete tasks with limited supervision
• Proficiency with basic computer and Accra systems (e.g. MS Office; Electronic Health Record) and Zoom or other teleconferencing tools.
• Effective customer service experience and skills.
• Ability to work effectively in changing environments.
• Ability to strengthen agency procedures and daily operations.