Quality Assurance Administrator

As employees of a farmer-owned cooperative, we come to work every day trying to honor the tireless effort and care these farming families put in every day, all day, 365 days a year. Our farmer-owners tend to think in generations, with some of our farms being run by the same families for over a century. We carry this approach into our business, knowing that each and every one of us makes a difference in allowing these generational traditions to continue, taking pride in knowing that we nourish our friends, neighbors, nation, and even the world with healthy and delicious dairy products.  Our products include milk, flavored milk, yogurt, dip, sour cream, cottage cheese, and ice cream mix marketed under the Upstate Farms^®, Bison^®, Milk for Life^®, and Intense Milk^® brands.

Job Summary:

Upstate Niagara Cooperative, Inc. is seeking a detail-oriented and proactive QA Administrator to join our Quality Assurance team. The ideal candidate will be responsible for supporting the implementation and maintenance of quality assurance processes, ensuring compliance with regulatory standards, and promoting a culture of quality across the organization. Additionally, this role will provide essential administrative support to the QA team to enhance efficiency and effectiveness.

Key Responsibilities:

• Assist in the development, implementation, and maintenance of quality assurance programs and procedures.


• Perform regular audits and inspections of production processes to ensure adherence to quality standards.


• Monitor and report on quality metrics, identifying areas for improvement.


• Coordinate and document corrective actions in response to quality issues.


• Maintain and organize quality records, including test results, inspections, and audits.


• Provide administrative support to the QA team, including scheduling meetings, managing documentation, and tracking action items.


• Collaborate with production and operations teams to ensure compliance with quality standards and practices.


• Support training initiatives related to quality assurance for staff at all levels.


• Assist in the preparation for internal and external audits.


• Stay up-to-date with industry standards and regulatory requirements.

Qualifications:

• Bachelor’s degree in Food Science, Quality Assurance, or a related field preferred.


• 1-3 years of experience in a quality assurance role, preferably in the food or beverage industry.


• Strong understanding of quality assurance principles and practices.


• Excellent attention to detail and analytical skills.


• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and quality management software.


• Strong communication skills, both verbal and written.


• Ability to work collaboratively in a team environment.

Preferred Skills:

• Knowledge of HACCP, GMP, and ISO standards.


• Experience with statistical analysis and quality improvement tools.

Benefits:

• Competitive salary and benefits package.


• Opportunities for professional development and advancement.


• Supportive work environment focused on quality and excellence.

Pay: $23-$28/hr.*

*The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.