Quality Assurance Analyst

Seeking
a Quality Assurance Analyst to support the implementation of small- to
large-scale projects within the Systems Applications Integration and
Development team. The resource will serve as a system-testing specialist for
Medicaid enrollment and eligibility systems, including document management and
workflows. The role will also support projects involving Medicaid enrollment,
eligibility, claims processing, and related subsystems by evaluating proposed
and implemented solutions and recommending improvements.

• Develop test plans, QA and User
  Acceptance Testing processes, test cases, scripts, and scenarios for
  product management and software development teams.
  
• Design and support user interface,
  application, regression, negative, usability, reliability, and stability
  testing.
  
• Perform smoke testing, system integration
  testing, and end-to-end testing across multiple systems and applications.
  
• Implement testing programs to ensure the
  quality, reliability, performance, and usability of technical
  applications.
  
• Conduct quality assessments to identify
  security flaws, software defects, performance issues, and optimization
  opportunities.
  
• Identify testing issues and action items,
  recommend solutions, track planned completion dates, and report
  impediments to leadership.
  
• Maintain defect databases containing
  product defects, user feedback, survey information, testing outcomes, and
  recommended functional improvements.
  
• Collaborate with product development
  teams, software engineers, architects, technicians, business stakeholders,
  vendors, and management to resolve defects and improve application
  performance.
  
• Define, implement, and promote internal
  and industry-standard QA practices, processes, policies, and testing
  guidelines.
  
• Ensure projects comply with
  software-testing governance policies, standards, and best practices, and
  recommend process improvements.
  
• Conduct reviews, walkthroughs, and
  inspections in accordance with established governance standards.
  
• Review and approve vendor unit-testing
  and system-integration test plans and results.
  
• Guide on preparing and review of test
  plans, test scripts, test scenarios, and test reports.
  
• Monitor testing progress against
  established targets, report exceptions, and coordinate corrective actions.
  
• Document testing feedback, results,
  defects, risks, and recommendations, and communicate outcomes to
  management.
  
• Complete assigned
  project-testing activities accurately and within established timelines.
  

Requirements

Education and Certifications:

• Bachelor’s degree in a technical,
  business, or healthcare field. Or 5+ years of equivalent experience in
  Quality Assurance. 
  

Required Skills:

• Five or more years of experience in
  Quality Assurance and Quality Control.
  
• Five or more years of experience
  translating business requirements or policy documentation into test cases
  and test scenarios and incorporating them into test-management systems.
  
• Three or more years of hands-on
  experience with the Sahi Pro or Selenium automation framework.
  
• Experience designing and developing
  automated test scripts using established test-automation guidelines.
  
• Working knowledge of at least one of the
  following process or maturity models: SPICE, TPI, TMMi, or the CMMI OPF,
  OPD, and PPQA process areas.
  
• Hands-on experience with formal
  test-design techniques, including Equivalence Class Partitioning and
  Pairwise Analysis.
  
• Experience using test-design tools such
  as PICT or an equivalent orthogonal-testing tool.
  

Preferred Skills:

• Five or more years of experience
  supporting large enterprise or e-business systems.
  
• Three or more years of Medicaid or
  healthcare experience, with a strong understanding of healthcare
  operations and business processes; Medicaid experience is preferred.
  
• Experience with X12 standards and HIPAA
  EDI transactions.
  
• Proficiency with the Atlassian tool
  suite, including Jira and Confluence.
  
• Experience working in both standard
  Waterfall SDLC environments and Agile delivery environments.
  

Additional Skills:

• Excellent written and verbal
  communication skills, with strong English proficiency and the ability to
  document requirements and use cases clearly.
  
• Experience developing and maintaining
  test scenarios and test cases and supporting the execution of testing
  activities.
  
• Ability to prepare and communicate status
  reports covering open issues, defects, and gaps identified during testing.
  
• Ability to clearly explain testing
  results, defects, and required actions to development teams and other
  stakeholders.Effective team player who works well with cross-functional
  groups.
  
• Capable of working independently and
  contributing effectively as an individual contributor.
  

Benefits

Standard Employee Benefits.

50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft.