Quality Assurance Analyst

About Us:

Liberty Resources is a dynamic and growing human services agency that is a great place to work! Working for Liberty Resources means you'll have access to great career opportunities, benefits and a fun atmosphere. Our employees have passion around our values of excellence, integrity, diversity, self-determination, service, innovation and fiscal responsibility. Our rapid growth is providing exciting opportunities in all areas of our organization.

Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We're committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes

Position Summary

The Quality Improvement (QI) Analyst position is responsible for providing critical analytical support to the Quality Improvement Department. The QI Analyst assists the Director in coordination, collection, interpretation and analysis of data. This employee will also work with other QI Projects to monitor and benchmark cost, utilization and other quality and performance indicators; monitor for adverse trends; recommend modifications and corrective action; assist quality improvement project teams in design and implementation. The QI Analyst will also support in investigations.

In addition, the QI Analyst will assist with Quality Improvement Projects, and provide program evaluation services across all programs.

This position allows for hybrid/remote work

Essential Functions
Data collection, analysis, and reporting.
Investigator of Agency Incidents
Develop strategies to improve data collection and outcome improvement.
Analyzes QI data to support the QI department in identifying opportunities for improvement, e.g., analyzing performance trends and variation by key demographic strata.
Analyze and evaluate various sources of data in support of internal customers to improve quality and further the goals and objectives of the organization.
Monitors and analyzes outcomes to ensure goals, objectives, outcomes, accreditation and regulatory requirements are met.
Produce and analyze reports that monitor and benchmark cost, utilization and other quality and performance indicators.
Monitor for adverse trends, recommend modifications and corrective action.
Identify and implement standardized monitoring tools to oversee quality.
Communicates programs, interventions and results to external entities in accordance with applicable program objectives, policies and procedures.
Researches best practices, national and regional benchmarks, and industry standards.
Supports customer understanding of analytical findings through effective presentation of results to individuals and groups.
Participates in relevant committees and work groups; makes presentations; prepares reports, data or other materials for committee presentation.
Demonstrates the values of diversity, equity and belonging; foster an inclusive environment that facilitates diversity.
Participates in departmental evaluation, audit and improvement activities.
Manages multiple projects by effectively prioritizing work and communicating workload issues to management.
Qualifications: Bachelor's Degree in related field or an equivalent combination of education and experience.
3 to 5 years quality and/or regulatory experience within a human services organization.
Trained in investigations or experience in investigations preferred.
Previous experience with data collection, analysis and reporting.
Previous experience with data analysis and data presentation experience.
Proficiency in Microsoft Office software including Word, Advanced Excel, PowerPoint, Access and Project
Required Skills and Abilities

Strong organizational and interpersonal skills. Effective oral and written communication skills. Ability to work independently and with flexibility in days and hours of work. Demonstrate initiative, sound judgment, and an understanding of issues affecting the population served.

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

Salary Range: $48,000 to $58,000 / year

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws

Welcome to Wholehearted Health!

Liberty Resources is an Equal Opportunity Employer.

Other details Pay Type Hourly
Required Education Bachelor's Degree

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