Quality Assurance Assistant-BH

Quality Assurance Assistant

Job Type

Full-time

Job Details

Victorville, CA • Behavioral Health

Description

Do you have a passion for ensuring the highest standards of care in the field of behavioral health? 

Are you driven to improve the lives of individuals facing mental and behavioral health challenges? 

If you are ready to make a significant impact on the well-being of others, then we have the perfect opportunity for you as a Quality Assurance Assistant at A Greater Hope Behavioral Health Clinic! Join our dynamic and compassionate team of behavioral health professionals, dedicated to providing exceptional care and support to those we serve. 

As a Quality Assurance Assistant, you will play a crucial role in maintaining our clinic's reputation as a center of excellence and innovation in behavioral health.

Key Duties and Responsibilities:

Compliance Assurance: Upholding the highest ethical standards and industry regulations is paramount to us. You will conduct regular audits and reviews to guarantee full compliance with all relevant healthcare laws and accreditation standards.

Outcome Evaluation: Harness the power of data to assess the effectiveness of our treatment programs. Utilize evidence-based practices and analytics to drive continuous improvement, ensuring our clients receive the best possible care.

Training and Education: You will develop and deliver training programs, workshops, and resources to keep our team up-to-date on the latest practices to help ensure positive audit results.

Client Satisfaction: You will lead initiatives to gather feedback and insights, helping us continually refine and enhance our services.

Collaborative Teamwork: Work closely with our clinicians, therapists, and administrative staff to foster a supportive and cohesive environment where everyone can thrive and provide their best care.

Qualifications:

HS Diploma, Bachelor's degree preferred. 

Electronic Health Record knowledge preferred.

Knowledge about insurance coverage and Medi-Cal.

Must be able to effectively communicate with clients, team members, county or Medi-Cal/ Insurance Officials

Able to understand and/or critique basic Progress notes and Medi-Cal forms.

Excellent communication skills; written and spoken English

Be able to obtain Criminal and Child Abuse Clearance from the State of California/Department of Justice.