Quality Assurance Associate

You’re the steady eye that keeps quality where it belongs, front and center.

Details don’t slow you down. They energize you. You notice the loose stitch, the off-color shade, the mislabeled carton before anyone else does. Inspecting product, verifying accuracy, and ensuring every shipment meets the Life Is Good standard is what you do best. Using AQL inspections and QIMAOne, you make sure our product shows up exactly as it should every time.

You work well independently, stay organized, and bring a positive, problem-solving mindset to your day. You also know the value of teamwork and jump in to keep things moving.

Please read carefully, and if you meet the criteria, complete the application.

YOUR OBJECTIVE

You are the guardian of high-quality Life Is Good product. Details matter to you—and nothing slips by your watchful eye. If there’s a flaw, you’ll find it. You spot the small stuff others miss and make sure every shipment meets our standards. Using AQL inspections and QIMAOne, you help ensure our product shows up right—every time.  Because when quality shows up right, Life Is Good.

Your Experience and Qualifications:

• You are keen attention to detail
• You are self-motivated
• You have a positive approach to problem solving
• You have computer skills - Basic competency, ability to search for appropriate files, type records using word/excel and other web based systems
• You are curious and ready to learn

The Physical Requirements are:

• You will stand for long periods of time
• You have an ability to lift product and cartons for evaluation
• Ability to lift up to 30lbs.

IMPORTANT DETAILS

• This role is on-site, and you'll be working with our team in person Monday - Friday from 9:00 AM to 5:00 PM, from Hudson, NH.
• This application requires a significant commitment to answering specific questions. You may want to compose your answers outside of this app and paste them once you're satisfied with your composition, spelling, grammar, and tone. We can't consider incomplete applications.
• Our market-based compensation strategy determines base pay for our jobs. You can use any of the publicly available tools to predict what you might earn here. All permanent roles are eligible for an annual bonus based on company performance, to which you will make a significant contribution.
• Everyone who applies will get a response from a human unless you have used an auto apply app to submit your application, or have not completed the application.

Pay Transparency:
We post our jobs on a collection of sites. Not all of them portray accurate information about our compensation ranges. For years, we've used a market-based approach to determine starting pay for all roles at Life is Good. We encourage you to explore reputable salary calculators like Salary.com or PayScale, and, using accurate data for the apparel industry, this job (from the job description), our company size (under 300 people), location, and the required experience for this role, you will see the pay range for this role.

#LI-DNI

YOUR JOB

Essential Duties and Responsibilities

• Assist, as needed, in populating details in QIMAOne inspection software. Download product details from Centric PLM to support your inspections
• Automate manual tasks and elevate your contribution beyond transactional work by using AI tools as a standard part of your workflow
• Inspect incoming product using AQL standards—workmanship, construction, labels, packaging, measurements
• Check color against approved standards to ensure consistency and brand accuracy
• Log results in QIMAOne, our online inspection tool documenting defects clearly so the right decsions get made.
• Research issues brought to our attention:  quality issues, packing or carton issue, any challenge the DC finds withproduct
• Re-fold garments and re-pack cartons so product leaves inspection looking its best
• Keep your inspection area clean, organized, and ready for the next shipment
• Follow safety, quality, and DC procedures—because doing it right matters
• Scan and approve UPCs and carton markings from vendors to ensure they are correct and will not impede receiving goods in the warehouse. 
• Work side-by-side with warehouse, inventory, and quality teams to keep things moving and spirits high
• You perform other duties as assigned. 

Your Personal Attributes

• You exhibit high energy
• You have a positive attitude
• You have flexibility in a fast paced environment
• You are observant
• You are organized
• You have good communication skills
• You are a team player

YOU'LL KNOW YOU'RE SUCCESSFUL WHEN

• Life is Good product is delivered and delights the customer
• You meet your annual goals

We’re located in beautiful, scenic Hudson, New Hampshire, and have just moved to a new facility surrounded by green space. You can see it HERE. We offer an on-site gym with showers, top quality Medical, Dental, Vision, Flexible Spending Accounts, Life, AD&D, Short and Long-Term Disability, 401(k) plan with a match, Paid Time Off (PTO), 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs. Through your work, you'll contribute to growing our social mission: The Playmaker Project

Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.