Quality Assurance Coordinator

Salary :

$45,760 - 54,912 yearly

Company : Homewatch Caregivers

Job Type : Full Time

West Springfield, Ma 01089

Number of Applicants

000+

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Job Description - Quality Assurance Coordinator

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Homewatch CareGivers of Western Mass provides in-home care to clients throughout the Pioneer Valley. Our goal is to preserve dignity, protect independence, and provide peace of mind for our clients and their loved ones. We are committed to treating all individuals with fairness and respect regardless of age, race, ethnicity, gender identity, sexual orientation, abilities/disabilities, beliefs, country of origin, or any other factor. At Homewatch CareGivers, we care deeply, we show up, we are in it together, and together we do great things.

Primary Job Duties:

Review plans of care with caregivers at their initial visit with a client

Observe caregivers performing personal care duties in the clients’ homes

Prepare written performance evaluations of caregivers’ personal care skills

Travel throughout our service area (primarily Hampden and Hampshire Counties) to complete in-home quality assurance visits within the required frequency and document the visits

Complete reports in a timely manner

Conduct caregiver training sessions and in-services

Additional Requirements:

Scrubs, closed-toe shoes, and a professional, neat, and tidy appearance

Registered and insured vehicle in good condition

Must convey compassion, attentiveness, and professionalism in all internal and external interactions

Able to work in a fast-paced environment, including being able to multitask, plan, prioritize, and problem-solve effectively.

Demonstrate verbal skills, including effective oral communication and strong written communication.

Ability to use the following equipment and software: computers, tablets, cell phones, copy machines, fax machines, scanners, Microsoft products, Zoom, and home care software.

Compliance with the policies, procedures, and regulations of Homewatch CareGivers; partner organizations; and local, state, and federal entities

Maintain confidentiality and comply with HIPAA and client rights standards

Reliable, motivated, and growth-oriented.

Authorized to work in the United States with proper documentation.

Able to pass a criminal background check and drug test.

Verifiable references.

Flexibility to take on other duties as assigned

Schedule:

Primarily daytime hours, but some evenings and weekends are required

40 hours/week

Department: Operations

Reports to: Managing Director

Compensation: $45,760.00 - $54,912.00 per year

Homewatch CareGivers offers the comprehensive home care services and we believe that exceptional training means a more rewarding experience for you and better care for clients. Homewatch CareGivers is a premier provider of in-home care services for people of all ages, including seniors, children, veterans, the chronically ill, and those recovering from medical procedures.

Our care philosophy is based on finding interesting, innovative ways to empower clients and help them feel engaged and respected. We start by making sure our caregivers and office staff are confident and empowered, too. Our Homewatch CareGivers University is a professionally-developed training platform designed to give you the tools and resources you need to make the very most of your time with clients and gain the most satisfaction from your job. It includes online accredited courses to help you meet the training requirements you may need to stay current with caregiver certification and licensure . The more prepared you are, the more secure you feel in your daily work.

This is an incredible opportunity to feel great about your job and the impact it has on others. Join our growing team and help bring our unique care philosophy to life!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Homewatch Caregivers Corporate.

Original job Quality Assurance Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Quality Assurance Coordinator

Job Description - Quality Assurance Coordinator

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