Quality Assurance Coordinator

This is a hands-on, detail-oriented role requiring strong documentation
practices, critical thinking, and the ability to independently manage routine
quality system activities within a regulated environment. This role will help
support the continued development and maturation of quality systems and
processes as the organization grows.

·         Maintain controlled quality documents, records,
procedures, forms, and related QMS documentation in accordance with document
control   procedures.

·         Support document revisions, approvals,
implementation, and change management activities.

·         Ensure quality records are complete, accurate,
and inspection ready.

Complaints,
Investigations & CAPA

·         Manage and document customer complaints and
adverse events, including investigation, follow-up, and closure activities.

·         Conduct routine quality investigations related
to complaints, deviations, labeling discrepancies, supplier issues,
distribution concerns, and non-     conformance.

·         Document root cause analysis and support
implementation, tracking, and effectiveness verification of corrective and
preventive actions (CAPAs).

·         Escalate quality or compliance risks to Quality
Management as appropriate.

Supplier
Quality & Compliance Support

·         Support supplier quality communications,
documentation requests, qualification activities, and ongoing supplier quality
record maintenance.

·         Assist with supplier corrective action follow-up
and quality issue resolution activities.

·         Support audit preparation activities, corrective
action tracking, and internal quality initiatives.

Labeling
& Regulatory Support

·         Perform quality review of labels, packaging, and
related documentation for completeness, formatting, consistency, and alignment
with approved   claims and internal standards.

·         Escalate regulatory determinations or compliance
concerns to Quality Management as appropriate.

Training
& Continuous Improvement

·         Support training coordination and maintenance of
training records related to QMS procedures and quality processes.

·         Participate in continuous improvement
initiatives to strengthen quality system effectiveness and operational
compliance.

·         Perform additional duties as assigned by the
Quality Manager to support business and compliance needs.

Required
Qualifications:

·         Bachelor’s degree preferred or equivalent
combination of education and relevant experience.

·         2–5 years of experience in Quality Assurance,
Compliance, Regulatory Support, or Quality Systems roles.

·         Experience working in regulated industries
preferred, including food, pet products, dietary supplements, pharmaceuticals,
medical devices or   consumer packaged goods.

Required
Skills & Experience:

·         Experience with the following:

·         Complaint handling

·         Investigations and root cause analysis

·         CAPA systems

·         Controlled documentation

·         Supplier quality support

·         Strong written communication skills with the
ability to document clearly, objectively, and accurately.

·         Strong organizational and follow-through skills.

·         Ability to manage multiple priorities and work
independently with minimal supervision.

·         Comfortable interacting with internal teams,
suppliers, and external partners.

Preferred
Qualifications:

·         Experience with pet food, animal supplements, or
FDA-regulated products.

·         Working knowledge of the following:

·         FDA-regulated quality systems

·         21 CFR Part 507

·         NASC quality expectations

·         Basic labeling principles

·         Experience supporting audits or inspections.

·         Experience maintaining controlled quality
documentation and records.

·         Lean/continuous improvement experience is a
plus.

Work
Environment:

·         Combination of office, warehouse, and
operational environments.

·         Fast-paced, regulated business environment
requiring attention to detail, professionalism, and adaptability.

·         Periodic interaction with warehouse inventory,
product samples, and operational activities may be required.

Location:

This position
is 100% on site, 5 days a week, in Oldsmar, Florida area.

Benefits:

We offer an
extremely competitive benefits package including medical, dental, vision, 401k,
PTO, and more.