Quality Assurance Engineer

PURPOSE OF POSITION:

The top priorities of this position will be to support Quality and ISO 9001 in all areas of the IEM Organization at manufacturing site – both internal and external. Significant involvement with all areas of product and manufacturing, while also increasing visibility, communication and collaboration with key departments is instrumental in this position. This is a fully onsite role located in Jacksonville, FL, and will report into our Quality Manager. 

The main functions of the Quality Assurance role include (but not limited to):

Responsibilities:

• Collate, analyze and monitor company process & quality metrics against defined objective parameters


• Write/author technical reports to management depicting the quality levels, quality problems and cost of quality.


• Optimize manufacturability, assembly, testability, cost and quality of components (in-house and purchased) and final product


• Monitor product performance/quality through gathering relevant data and producing statistical reports.


• PFMEA and new program implementation including tooling and manufacturing processes to identify and mitigate risk identified


• Review, understand and ensure manufacturing process meets customer and industry specifications and requirements


• Identify/specify relevant quality-related and workmanship standards training needs.


• Offer technical expertise to company on statistics, Six Sigma methodology, tools, and best practices


• Define, develop document and implement manufacturing and assembly process and quality procedures in conjunction with department staff.


• Conduct Corrective Actions - Internal and External


• Understanding and knowledge of SolidWorks


• Maintain and report department KPI’s


• Facilitate problem solving techniques within production team (including suppliers).


• Set up and drive standard work and best practices


• Document clear project actions and enable timeline achievement


• Development of robust, predictive quality systems in production environment by applying world class techniques (Six Sigma, SPC, GRR, 5Y, CAR, etc.)


• Working with Engineering team on continuous improvement opportunities


• Knowledge of IPC-620


• Failure analysis to support production and assembly


• Collaborating with other divisions to identify and document best practice


• Perform Internal Audits, report and help solve non-conformances


• The candidate will be expected to perform additional duties as assigned to support the team and organization 

Qualifications:

• Experience manufacturing and quality process for a plant, division, or company with both design and production organizations. 


• Working knowledge of switchgear systems, including power distribution, protection schemes, and applicable standards (UL 891, UL 1558, IEEE C37), with the ability to support quality and manufacturing processes.


• Solid background in Six Sigma methodology (green belt minimum, black belt preferred)


• Experience with the development, manufacturing and testing equipment, fixtures and processes for electrical connectors, harnesses and/or equipment.


• Able to think creatively, logically, and independently to solve problems encountered in manufacturing, supply chain, engineering, regulatory compliance and the quality field.


• Able to identify opportunities for improvement throughout the organization’s processes and be able to delegate without formal authority.


• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

COMPETENCIES:

• Verbal and written communication proficiency


• Attention to detail


• Thorough compliance knowledge


• Organizational and time management skills


• Reliable with a respect to confidentiality

EDUCATION AND EXPERIENCE:

• Degree/Diploma in Engineering or related discipline


• 2+ years or more years related experience in quality assurance


• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)


• Ability to multi-task and prioritize in a fast-paced manufacturing environment


• Experience with UL/CSA and ISO 9001 QMS Systems

PHYSICAL/MENTAL/ENVIRONMENTAL:

Vision:                         Long periods of close work on computer screen.

Mental Demands:       Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:               Climate controlled office space.