Quality Assurance Lead

Lyons Magnus leads the food industry with creativity and innovation, crafting top-quality products across all manufacturing phases, from raw materials to marketing. With over 2000 diverse items for industrial ingredient and food service sectors, Lyons caters to leading restaurant chains nationally and internationally.

At Lyons, our diverse and talented staff is the heart of our organization. We foster a thriving work environment where employees are engaged in shaping both the company's and their own future.

A Quality Assurance Lead is an entry level leadership role within the Lyons Magnus Quality Assurance Department. It requires an in depth understanding of Lyons’ product/process quality and food safety systems. The successful candidate must have the ability to work in a fast paced and dynamic manufacturing environment.  The Lead will advocate quality and food safety guidelines as defined by our SOPs to ensure a safe product is produced.  The Lead must communicate any product or process out of specification in a timely manner to leadership.  It is the responsibility of the lead to promote Lyon’s vision and mission statements.   In the absence of the Quality Assurance Lead, the Quality Assurance Manager or Supervisor will assume the responsibilities below.

Pay Range: $23.00 - $27.00 per hour + shift differential

Hours: 2:00pm - 12:00am

Schedule: Monday - Friday + occasional Saturdays

(Must be willing to work OT and Weekends)

Location: Westlake, OH

Travel Requirements: None

Work Environment: Quality Assurance Laboratory

Core Responsibilities:

• Experienced at batch adjustments for all processing lines, processing line checks and verifications including brix, viscosity, pH, T.A and any other analytical analysis as required by a customer or formula.
• Review all Quality and Food Safety checks in Red Zone for completeness for final sign off. All deviations need to be resolved within 72 hours of checks being completed or documented and follow up accordingly with personnel or escalating.
• Ensure that process control checklists, as developed, are filled out completely by all operators (including, but not limited to, in-process data sheets, packaging checklists, filing and records are effectively stored etc.)
• Support sanitation activities by verifying master sanitation schedule as needed.
• Support the investigation of deviations from operating parameters with production, technician staff and root cause effectively.
• Coordinate with QA Leadership to create training materials; SOPs, VWIs and OPLs for the successful implementation and adherence to company policies Ensure all standards are documented in per Doc. Control policies.
• Assist the ongoing implementation and development of employee skills, competency matrices, and their respective individual development plans.
• Ensure all laboratory equipment and supporting operations measuring devices are calibrated, verified as scheduled and functioning as designed. Troubleshoot and or escalate to vendors for effective repair or replacement.
• Manage customer and company retention samples program.
• Review and communicate label change announcements, new product announcements and trials to Quality Technicians.
• Perform additional duties as assigned by Quality Assurance Leadership.
• Escalate and communicates department, plant, and company safety initiatives.

Knowledge, Skills and Abilities:

• Knowledge and experience using Microsoft Word, Excel, Access and PowerPoint, MS Dynamics, RedZone, and Tableau software.
• A proven track record of exceptional organizational, planning and overall time management skills in addition to exceptional verbal and written communication.
• A comprehensive understanding of the core competencies of Lyons’ manufacturing capabilities, food safety and quality plans.
• Problem solving and critical thinking skills.

Required Qualifications:

• High school diploma or equivalent.

Preferred Qualifications:

• Experience in a manufacturing environment.
• Strong attention to detail.
• A comprehensive understanding of the core competencies of manufacturing capabilities.
• Effective communication skills to collaborate with team members.