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Quality Assurance Manager

Job Description - Quality Assurance Manager

What you’ll do


· Lead and improve food safety and quality programs, including Good Manufacturing Practices (GMPs), and train teams to follow them consistently.


· Partner with plant leaders to identify quality risks, address gaps, and reinforce accountability for food safety and product standards.


· Oversee product sampling and testing against company specifications, including sensory and microbiological requirements.


· Conduct plant inspections and system audits, working with sanitation and operations to resolve findings and maintain a safe, clean facility.


· Investigate quality concerns and customer complaints, identify root causes, and put effective corrective actions in place.


· Manage audit readiness and third-party certifications, including organic, kosher, and gluten-free requirements.


· Maintain ingredient and raw material specifications, work with suppliers on quality issues, and oversee the pest control program.


· Use quality data and reporting to spot trends, verify product standards, and guide continuous improvement.


· Provide quality support for new products, processes, and equipment.


· Coach and develop the QA team while contributing to the plant’s safety and continuous improvement efforts.


What you bring


· 3–5 years of quality assurance experience in food manufacturing.


· A bachelor’s degree in Food Science, Food Technology, or a related field.


· Working knowledge of food safety and quality programs, including HACCP and GMPs.


· Experience investigating issues, conducting audits, and following corrective actions through to completion.


· The ability to work with production teams, communicate clearly, and respond decisively when priorities change.


· Strong attention to detail, a practical approach to problem-solving, and a willingness to keep learning.


Experience leading or coaching a QA team and using Lean, Six Sigma, or other continuous improvement methods would be an asset.


Salary and Location:


Sussex, Wisconsin | $105,000–$115,000 per year + bonus

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