Quality Assurance Specialist

JOIN THE ECS4Kids TEAM

At ECS4Kids (formerly Episcopal Children’s Services), we honor young children’s immense potential by helping them enter school ready to learn. We cultivate lifelong learners by immersing children in enriching guided experiences and discovery-oriented approaches. Through programs like Voluntary Prekindergarten (VPK), Head Start, School Readiness, Child Care Resource & Referral (CCRR), and more, our dedicated professionals work with families and caregivers throughout Florida to promote children’s well-being. These enable us to strengthen key areas including motor development, cognitive development, social and emotional development, language and communication skills, and problem-solving skills.

Partner with us to help empower communities to rise above generational poverty with comprehensive early childhood education and holistic family support. We have career opportunities available in several counties throughout Northeast and Central Florida. 

ECS4Kids offers a competitive benefit package which includes:

• Medical, dental and vision insurance
• 403(b) plan with 5% employer match
• Employee Assistance Program (EAP)
• Long-term & short-term disability insurance
• Employer-paid life insurance
• Paid holidays
• Generous paid time off
• Career development
• Qualifying employer for Public Service Loan Forgiveness Program

GENERAL DESCRIPTION:

Provide quality support services to the Head Start Director and Head Start support staff to improve the quality of administrative services. Monitors and reports on the programmatic area of the Head Start / Early Head Start grants.

MAJOR RESPONSIBILITIES:

1. Work with the Head Start/Early Head Start support staff to monitor program quality and adherence to governmental and educational standards by use of the Head Start/Early Head Start Performance Standards, NAEYC/APPLE Criteria, Florida Department of Children and Families Regulations and Program Assessment Tools.
2. Provide regular monitoring of staff files, child files, home-based files, volunteer, intern and substitute teacher files to ensure all time frames have been met.
3. Classroom, playground and home-based family power time environments are monitored for compliance. All findings are documented in Child Plus.
4. Review all ERSEA files at the beginning of and throughout the Program Year to determine and report compliance with Head Start/Early Head Start Performance Standards.
5. Monitor medication administration and other health and safety initiatives to ensure compliance with Head Start/Early Head Start Performance Standards and the Department of Children and Families’ Child Care Regulations.
6. Prepares and submits accurate and timely reports as requested.
7. Keeps current on software used regularly to perform the above duties.

(These essential job functions are not to be construed as a complete statement of duties performed. Employees will be required to perform other related marginal duties as required.)

ORGANIZATIONAL RELATIONSHIP:

• This position reports to the Quality Assurance Manager.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Education, Business, Health Administration, Social Work or related field preferred.
• 1-3 yrs related work experience preferred

SKILLS, KNOWLEDGE AND ABILITIES:

• Ability to build and maintain good human relations with staff and parents
• Working knowledge of program databases and related report writing software
• Ability to work with the public in a tactful and diplomatic manner
• Ability to perform tasks with little direct supervision
• Ability to exercise good judgment and emotional maturity
• Knowledge of Microsoft Office products at an intermediate to advanced level
• Ability to communicate effectively both orally and in writing
• Knowledge of basic accounting principles & practices
• Ability to track, monitor, synthesize and analyze data
• Ability to maintain confidential information
• Ability to plan and organize work as well as maintain records and prepare reports
• Ability to multi-task, prioritize and work in fast-paced environment

CERTIFICATIONS:

• Valid driver’s license and proof of automobile coverage
• Satisfactory Driving Record (as outlined in Vehicle Driving Policy)
• Complete 15 hours of in-service/professional development training hours each fiscal year (July-June)

ENVIRONMENTAL CONDITIONS:

• Works in an office setting
• Local travel to multiple sites required
• Minimal night, weekend or out-of-town work possible

ESSENTIAL PHYSICAL SKILLS:

• Acceptable eyesight (with or without correction)
• Acceptable hearing (with or without correction)
• Ability to communicate both orally and in writing
• Ability to lift up to 50 lbs.

(Reasonable accommodations will be made for otherwise qualified individuals with a disability)