Quality Assurance Specialist

Overview
The Quality Assurance Specialist is responsible for monitoring and improving the quality of services delivered across the organization. This role conducts audits, analyzes data, and supports compliance with internal policies, regulatory standards, and accreditation requirements. The position is fully remote, requiring independent work with virtual collaboration across teams.
The Quality Assurance Specialist is responsible for monitoring and improving the quality of services delivered across the organization. This role conducts audits, analyzes data, and supports compliance with internal policies, regulatory standards, and accreditation requirements. The position is fully remote, requiring independent work with virtual collaboration across teams.

Key Responsibilities:

• Conduct routine and targeted audits of clinical documentation, workflows, and operational processes to ensure compliance with organizational policies and applicable regulations.
• Review patient records for accuracy, completeness, and adherence to clinical protocols and payer requirements.
• Compile and analyze quality data to identify trends, gaps, and opportunities for improvement.
• Assist in developing and implementing quality improvement initiatives based on audit findings and data analysis.
• Collaborate with clinical and administrative teams to provide education, feedback, and support regarding quality standards and best practices.
• Maintain accurate and organized records of audits, findings, and follow-up actions.
• Stay updated on current regulatory standards, accreditation requirements, and industry best practices relevant to the organization’s services.
• Support readiness for accreditation surveys, payer audits, and regulatory inspections.
• Participate in virtual departmental and organizational meetings as required.
• Perform other duties as assigned by the Quality Assurance Manager or leadership team.

Education and Experience:

• Minimum of 1-3 years of experience in quality assurance, compliance, auditing, or a related role in a healthcare setting.

Preferred Skills:

• Knowledge of healthcare regulatory requirements, quality standards, and compliance guidelines (e.g. CMS, Joint Commission, NCQA).
• Strong analytical, critical-thinking, and problem-solving skills.
• High attention to detail and accuracy.
• Excellent written and verbal communication skills to provide effective feedback and education.
• Ability to work independently in a remote environment while managing multiple projects and deadlines.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and electronic health record (EHR) systems.

• Fully on- site position
• Bilingual 
• May require occasional travel for on-site audits, training, or meetings depending on organizational needs.

Benefits:

• Competitive salary based on experience.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off and professional development opportunities.

Join us in making a difference in our patients' lives by providing exceptional care coordination!

Job Types: Full-time

Pay: $17.00- $20.00 - per hour

Expected hours: No less than 40 per week

Benefits:

• Health insurance

• Dental insurance

• Vision insurance

• 401(k)

• Flexible Spending Account (FSA)

• Paid Time Off

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person

This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s).  Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.  

No Third Party Agencies or Submissions Will Be Accepted.  

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP  

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.