Quality Assurance Specialist

PRIMARY FUNCTION

Applies comprehensive technical knowledge to ensure quality assurance protocols and procedures are fully implemented and executed.

ESSENTIAL FUNCTIONS

• Create quality measurements to track improvement in product
• Execute quality improvement testing and activities
• Develop quality assurance standards and company processes
• Adhere to industry quality and safety standards
• Ensure products meet customer expectations and demand
• Create reports documenting errors and issues for fixing
• Work closely with the development team to improve existing products
• Maintain standards for reliability and performance of production
• Support customer required audits
• Evaluate root cause and corrective action responses

SUPERVISORY RESPONSIBILITIES

This position will not have any direct reports

KNOWLEDGE, SKILLS, & ABILITIES:

• Skill using Microsoft Office Suite; intermediate level skills with MS Project or other project scheduling related software required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write detailed reports and correspondence
• Ability to brief multi-functional audiences
• Excellent interpersonal skills to work effectively and cooperatively with all levels of management and staff.
• Will also routinely interact with external contacts such as customers, vendors, suppliers, shipping companies, etc.
• Must be trustworthy – will handle confidential information routinely
• Ability to use general office equipment such as fax, phone, copier, etc.
• Strong professional customer service skills, including active listening, prompt service and follow-up.
• Excellent analytical skills with the ability to evaluate data and consider decision impact across multiple areas.
• Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management and regulatory agencies
• Ability to learn and understand corporate policies and procedures and how they relate to goals.
• Ability to perform basic mathematical computations, detect unobvious facts and issues, and exercise resourcefulness in resolving problems.
• Must be able to work independently and stay on task with minimal supervision
• Ability to multi-task and stay on target with meeting milestones and goals
• Experience with warehousing best practices
• Experience with Lean Six Sigma tools is a plus
• Familiar with government contracting terminology
• Accustomed with working in a represented workforce environment

QUALIFICATIONS:

• Bachelor’s Degree in a Technical field or; High School Diploma or Equivalent with minimum of 3 years’ experience
• Previous government contracting experience managing a multi-million-dollar budget
• Ability to pass a drug and background screening
• Must be able to obtain and maintain a government security clearance

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
 
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
 
The statements contained in this job description are intended to describe the general content and requirements for performance of this job.  It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
 
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.