Quality Assurance Tech II (NEED LOCAL)

• As a member of the Ring Failure Analysis team, your primary responsibilities include root cause failure analysis of electronic, mechanical and or electromechanical components including assemblies.
• You will work with other subject matter experts in video, motion sensing, power and communication technologies to help improve the products and customer experience.
• We are seeking candidates with practical knowledge of failure mechanisms related to Materials, Mechanical Systems and / or Batteries, using the appropriate analytical tools including optical microscopes, real-time x-ray, scanning electron microscopes, chemical analysis equipment and other testing and analysis tools.
• Good interpersonal skills and oral and written communication skills are essential.
• You will be required to multi-task and prioritize work to meet schedule and cost needs. 
• Taking back ring devices form the field and seeing what is wrong with it in the lab. 

• Responsible for collaborating with the Failure Analysis engineering team to identify and research failures down to component level to improve product yield, quality and reliability. 
• Operation of lab equipment to support deep dive into issues as needed 
• SCH capture and Layout of simple PCB 
• Preparation of samples 
• Perform in-depth chemical, physical or electromechanical failure analysis. 
• Perform PCBA debugging on RMA return, determine the root cause of failure, analyze failure reports and recommend corrective action to prevent reoccurrence of problems. 
• Work with functional teams as needed to understand device issues. 
• Articulate conclusions to the team and advocate for appropriate action. 
• Read schematics and layouts, and apply failure analysis procedures to identify the failure location and the root causes 
• Write comprehensive failure analysis reports, including charts and photographs 

BASIC QUALIFICATIONS 

• 2+ years of relevant work experience with connected, electromechanical devices and debugging issues in production or in manufacturing 
• 1+ years embedded, database or python programming experience 
• Proficiency in using failure analysis laboratory equipment including sample preparation tools, X-ray / CT, SEM/EDS, and optical microscopes 
• 1+ years of micro-soldering experience is required 
• Bachelors degree in engineering preferred, if have lots of technician exp in a lab setting.   
• Field quality and safety investigations,  
• Team has a big laboratory they work out of, will need to be onsite for hands on work. 

PREFERRED QUALIFICATIONS 

• Deep and up to date technical understanding of protocols and debugging methods for related technologies with prior experience both launching new product as well as driving continuous product improvements. 
• Demonstrated ability to achieve stretch goals across functional teams and ability to meet or exceed expected timelines for projects. 
• Ability to thrive in a startup environment. 
• Demonstrated ability to uncover systemic issues and drive failure analysis to root cause swiftly and accurately. 
• Ability to influence cross functional teams and external partners. 
• Proficient with SQL, Excel & Power Point 
• Expertise with electronic test equipment (digital/analog) such as Logic analyzers, oscilloscope and test systems to do board failure analysis and debug. 
• Excellent verbal and written communication skills are a must. 
• Meets/exceeds the clients functional/technical depth and complexity for this role 

Typical Day in the Role: 

• Co-located in the lab with 3 other engineers to help keep throughput up.  
• Will be doing the first couple steps of failure analysis: make problem statement, read schematics and circuit layouts, talk with SME’s within the client, basic testing and checks.   
• Partnered with FA engineers to work through root cause analysis will be doing triage in the process.  
• Be able to take direction with senior engineers to help with next steps. 

Candidate Requirements: 

• Leadership: deliver results, customer obsession, ownership and deep dive.  
• Red flags: too much experience could be negative if they are not cooperative with the team or willing to learn more. 

Top 3 must-have hard skills 

• Micro soldering experience 
• Proficiency in using failure analysis laboratory equipment 
• embedded, database or python programming experience