Quality Assurance Technician

Description

Our Muskegon bakery has an open position on 3rd shift for a Quality Assurance Technician. The hours are from 9:50pm-6am

JOB RESPONSIBILITIES:

• Fill the role of a teacher, coach, and expert to solve problems.
• Be able to understand and communicate customer requirements for all products.
• Monitor production activities to ensure all quality and food safety procedures are understood and are being followed.
• Troubleshoot quality and food safety concerns as they arise and assist Production Supervisors and Leads to resolve any issues.
• Able to demonstrate why product doesn’t meet the quality expectations through navigation and use of the SPC software
• Monitor and record GMP compliance, document and/or correct non-compliances.
• Assure that General Safety and Food Safety is an absolute priority by setting an example.
• Look for and provide input for ways to improve processes.
• Have a generalized knowledge in all areas of the business.
• Have the ability to perform SPC audits including process path analysis, capability studies, and assist in training key operators on basic SPC principles.

SPECIFIC TASKS:

• Performing pre-op inspections
• Lead the weekly Food Safety Inspections.
• Lead investigation, assist in the development of root cause and corrective actions for assigned customer complaints.
• Conduct internal audits and document/report findings. Assist in the development of root cause analysis and corrective actions.
• Assist in training new employees on GMPs, Allergen Program and other Quality and Food Safety procedures.
• Responsible for the control of hold products
• Able to verify the Certificate of Analysis (COA) are meeting the specifications of all raw materials and packaging.
• Perform product testing and evaluation studies.
• Monitor and record product quality to ensure proper specifications including weight, size, color, etc.

PREFERRED EXPERIENCE:

• Quality Assurance: 2 years
• Food Manufacturing: 3 years
• Prior HACCP Training
• Foreign Material Control
• Exposure to Internal Audits

Requirements

• Must be able to use thermometer, timer, caliper, pH meter, and other general tools associated with this position.
• Ability to read and write in English for effective communication.
• Quality inspection:1-2 years 
• Quality control: 1-2 years 
• QA/QC: 1-2 years
• High school Diploma or the equivalent