Quality Assurance Technician

Position Summary: The Quality Assurance Technician is responsible for ensuring that the quality and materials of the procured fruit meet the standards of the company and the customers being serviced. This position is also responsible for providing feedback to the team and/or growers on the product being inspected.

Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and ability required for this position. Reasonable accommodation may be made to ensure individuals with disabilities are able to perform the work functions. 

Essential Duties and Responsibilities: 

· Conduct, evaluate, and document packed fruit product inspections primarily inside of cold storage environment (receiving area, cold storage rooms, etc.)

· Ensure the correct product in directed accurately to each customer according to their specifications.

· Perform inspections on product that has been previously received.

· Supervise restyles and repacks to include, but will not be limited to:

·  Evaluation of fruit

· Efficiency of operation

· Devise creative and cost-savings measures.

· Confirm correct packaging and labeling.

· Interact professionally with customers and fruit inspectors.

· Test incoming fruit products.

· On occasion, operate forklift or similar machinery.

· Occasional domestic or international travel to perform these activities in related company owned or 3PL facilities.

· Other related tasks as assigned.

Skills and Qualifications:

· Must be punctual, reliable and have a positive attitude.

· Possess excellent communication, interpersonal and teamwork skills.

· Thrive in a high-pressure environment.

· Ability to solve time sensitive matters with strong attention to detail.

· Superior organization, planning, multitasking and prioritizing skills.

· Proficient with Famous Software, preferred.

· Proficient in 10 key.

· Bilingual Spanish is a plus, but not required.

· Good driving record and reliable vehicle required.

Experience: 

· 1-3 years of experience in produce-related Experience or related field (highly preferred.)

Education:

· High School Diploma or equivalent required.

· Clerical experience preferred.

General Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

· This is largely an Administrative QC role and requires a certain amount of physical activity. 

· This would require the ability to lift product, open restyles and repacks, while doing inspections, constantly walking, standing, lifting, etc. as necessary. 

· Driving/climbing in and out of a vehicle. 

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 30lbs or more at times.

Mobility and Travel:

· Travel is expected for this position up to 25%. 

· Overnight Travel usually within the U.S but can be international.

Handling and Inspection:

· Lifting and Carrying: Occasionally lifting and carrying boxes of fruit or samples, typically weighing up to 25-30 pounds.

· Manual Dexterity: Ability to handle and inspect fruit samples, requiring good manual dexterity and hand-eye coordination.

Office Work:

· Seated Work: Extended periods of sitting while working at a computer, attending virtual meetings, and completing paperwork.

· Computer Use: Frequent use of computers, which involves repetitive motions such as typing and using a mouse.

Warehouse and Storage Facilities:

· Temperature Variations: Exposure to different temperature conditions when visiting refrigerated storage facilities or warehouses.

· Climbing: Occasionally climbing ladders or steps to access stored products.

Health and Safety:

· Personal Protective Equipment (PPE): Use of appropriate PPE when required, such as gloves, safety glasses, and protective footwear.

· Safety Protocols: Adherence to safety protocols and guidelines, especially in packing and storage facilities.

Supervisory Responsibility:

N/A 

Visual and Sensory Requirements:

· Visual Acuity: Good visual acuity to inspect fruit quality and detect any defects or issues.

· Sensory Evaluation: Ability to use sensory skills such as taste and smell to assess fruit quality.

Communication:

· Clear Communication: Ability to communicate clearly and effectively in person, over the phone, and via email, which is essential for coordinating with suppliers, clients, and team members.

Other Duties:

· Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Notice: Dayka & Hackett LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment. 

Dayka & Hackett, LLC reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.