Quality Assurance Technician

Company : Lou Sobh Honda

Job Type : Full Time

1135 Buford Rd, Cumming

Number of Applicants

000+

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Job Description - Quality Assurance Technician

Lou Sobh KIA Automotive Quality Control Technician and Service Dispatcher

Automotive Quality Control Technician & Service Dispatcher

Job Summary
We are seeking a detail-oriented professional to oversee the day to day quality control of our customers vehicles. As a Quality Control Technician, you will perform final inspections and road tests to ensure "fixed right the first time" repairs. As a Part-Time Dispatcher, you will assist in assigning repair orders to technicians based on skill level and workload to maximize shop productivity. (Part time responsibility relieving the Shop Foreman)

Key Responsibilities

Quality Control (Main Focus)

Final Inspections: Conduct thorough cosmetic and mechanical inspections of vehicles post-repair to verify all work meets shop and manufacturer standards.

Road Testing: Perform diagnostic road tests to verify that symptoms are resolved and no new issues exist.

Repair Order (RO) Review: Audit completed ROs for accurate documentation, including complaint, cause, and correction (CCC), and verify that all assigned parts were installed.

Feedback Loop: Provide constructive feedback to technicians on quality findings to support continuous improvement.

Coordinate with the Service Management Team ensuring a high level of quality and manufacturer compliance on all automotive repairs.

Service Dispatching (Part-Time/Support)

Work Distribution: Assign repair orders to technicians based on their specific skill levels (e.g., Lube vs. Master Tech) and current stall availability.

Workflow Monitoring: Track the progress of active jobs and update Service Advisors on any changes to estimated completion times.

"Comeback" Management: Prioritize and control all "comeback" repairs to ensure they receive immediate and proper attention.

Parts Coordination: Work with the parts department to ensure technicians have required materials before jobs are dispatched.

Required Qualifications

Technical Knowledge: Deep understanding of automotive repair processes, diagnostic equipment, and vehicle systems.

Experience: Minimum [2-3] years of experience in an automotive service environment. Ideal for a seasoned technician no longer wishing to turn a wrench daily. Put your life skills to work.

Organizational Skills: High level of attention to detail and the ability to multitask in a high-pressure environment.

Software Proficiency: Familiarity with Dealership Management Systems (DMS) such as [CDK, Reynolds & Reynolds, or X-Time].

License: Valid driver’s license with a clean driving record.

Physical Requirements

Ability to stand and walk for extended periods within the shop area.

Ability to safely operate various passenger vehicles for road testing.

Original job Quality Assurance Technician posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Quality Assurance Technician

Job Description - Quality Assurance Technician

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