Quality Assurance Technician II

The Quality Assurance Technician II plays a crucial role in rapid response to customers requiring post sale service in the form of field repairs as well as working closely with operations management to identify and address opportunities related to the quality management system.

·         Availability to travel to customer sites to perform repairs on short notice.

·         Ability to identify opportunities for improvement in quality performance.

·         Ability to train and educate others on procedures and best practices.

·         Attention to detail and ability to maintain accuracy in a fast-paced environment.

·         Proficiency in using quality measurement tools and equipment.

Background and experience in Manufacturing, Product Installation, or Quality.

·         Independently perform field repairs and service when and where needed.

·         Initiate and drive the development and implementation of quality control and testing procedures.

·         Participate in internal and external audits to ensure compliance with regulatory requirements and quality standards.

·         Providing training and guidance to production personnel on quality standards, procedures, and best practices. 

·         Work independently to resolve customer complaints and quality-related issues in a timely and effective manner. 

Strong verbal and written communications skills to convey instructions, expectations and feedback clearly and effectively.

Working knowledge of Microsoft office programs, a plus.

Experience in Manufacturing, Product Installation or Quality required.

• Holidays are paid to full-time employees on New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Vacation is calculated on a calendar year schedule based upon hire date with hours available for those hired before September 1 of the current year.
• Quarterly Bonus Program
• Outstanding Company Culture
• Medical, Dental, Vision, Life Insurance, Short-Term Disability and Long-Term Disability are available to full time employees on the first of the month following 60 days of employment.
• WinTech offers an employer-paid $10,000 Life Insurance benefit.
• WinTech offers a 401k Plan with an employer match of 50% up to the 1st 5%. Benefits also include participation in an ESOP plan (Employee Stock Ownership Plan). Eligibility in both plans will begin January 1st and July 1st following the date of having one year of service and a 18-year age requirement.
• Direct deposit with a bank is required for payroll funds and employees are paid weekly.