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Quality Control Lead

icon building Company : Detail Xperts
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Quality Control Lead

Quality Control (QC) Lead – Commercial Facilities

DetailXPerts | Muskegon & Grand Rapids, MI Evening Shift (5:00 PM – 12:00 AM) | Full-Time

About the Role

DetailXPerts is growing dramatically! We are seeking a Quality Control Lead who takes immense pride in delivering a flawless client experience. This is a critical leadership role for someone with an extraordinary eye for detail, a deep understanding of commercial cleaning standards, and a passion for building strong client relationships.

As a QC Lead, you arent just completing tasks—you are ensuring our "Spotless Guarantee" is met across every site, every night.

Why Youll Love This Leadership Role:

  • Ownership: You are the final authority on site cleanliness and safety.
  • Variety & Independence: Travel between sites in a company vehicle; no two nights are the same.
  • Full Benefits: Comprehensive Health, Dental, Vision, and Paid Time Off (PTO).
  • Career Growth: Lead a rapidly expanding team in a fast-paced, high-demand industry.

What Youll Do (Key Responsibilities):

  • Quality Assurance: Conduct rigorous inspections of indoor/outdoor areas, restrooms, and floors to ensure they meet DetailXPerts elite standards.
  • Hands-On Leadership: Lead by example by performing general cleaning and maintenance (pressure washing fuel islands, floor care, window detailing, and sanitation).
  • Team Coordination: Direct and mentor fellow cleaners to ensure all tasks are completed efficiently and safely.
  • Operational Reporting: Complete and submit digital checklists, inventory sheets, and inspection reports (Word/Excel).
  • Facility Security: Ensure all buildings are locked and secured after hours and proactively report any maintenance hazards.
  • Client Excellence: Act as the face of the company, building trust and ensuring 100% customer satisfaction through exceptional service.

Requirements:

  • Experience: At least 1–2 years of janitorial or commercial cleaning experience (Required). Experience in a lead or supervisory role is a plus.
  • Technical Skills: Basic computer proficiency (Word/Excel) for administrative tasks and inventory management.
  • Reliability: You must be dependable, punctual, and have a "get it done" attitude.
  • Credentials: A valid drivers license with a reasonable record, reliable transportation to our hub, and the ability to pass a background check and drug screening.

Schedule & Pay:

  • Shift: 5:00 PM to 12:00 AM (Monday–Friday + rotating weekends).
  • Flexibility: Willingness to cover absences or assist with special projects as needed.
  • Year-Round Work: Stable, consistent hours regardless of the season.

Job Types: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Referral program
  • Vision insurance
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