Quality Control Leader

Description

The Quality Control Leader serves as the driving force behind the quality and safety systems on the manufacturing floor, championing a culture of excellence through continuous improvement. You are responsible for ensuring that all products meet or exceed quality standards by verifying the integrity of incoming and outgoing materials and overseeing production processes. At the same time, you foster a safe and compliant work environment where employees are empowered to operate with confidence and accountability. Your leadership ensures that both product integrity and workplace safety are upheld as foundational pillars of operational success.

 The target hourly range for this role is $18.00-24.00/hour, based on experience, plus benefits (401K, profit sharing). 

Essential Functions, Duties and Responsibilities

• Lead, manage, and mentor other Quality team members.
• Conduct random inspections to assess product quality and verify adherence to safety protocols, ensuring compliance with both manufacturing standards and workplace safety requirements.
• Provide training of personnel to ensure awareness of quality procedures and specific responsibilities in the Quality Assurance / Quality Control process. 
• Oversee detailed inspections of components and completed assemblies at various phases of production and throughout the manufacturing processes.
• Write up recuts and upstream RCIs.
• Leads the Production Part Approval Process (PPAP) for vendor-supplied components.
• Document nonconforming material.
• Ensure parts and products meet acceptable quality standards and will satisfy our customers’ needs.
• Accept or reject finished products and discuss inspection results with the production team.
• Manage and track Quality metrics.
• Develop teamwork by establishing and maintaining effective working relationships with all employees and business contacts.
• Lead Root Cause Analysis (RCA) and Corrective Action Reports (CAR) for Case Systems and BOSTONtec for quality and safety incidents.
• Process and/or complete various paperwork and reports.
• Work with enthusiasm, remain optimistic, and seek innovative solutions to problems.
• Adhere to 6-S by maintaining a clean and orderly work area.
• Work in an extremely safe manner, following all safety rules and regulations.
• Support and uphold the company’s values – Teamwork, Integrity, Positive Attitude, Achievement and Growth.
• Exhibit respect and truthfulness in every interaction, while doing what we say we’ll do.
• Reinforce safety expectations during quality related coaching moments.
• Work with enthusiasm, remain optimistic, and seek innovative solutions to problems.
• Work with focus, discipline and a sense of urgency to accomplish personal, professional and company goals.
• Demonstrate an intolerance for complacency and fearlessly pursue new opportunities and innovations.
• Understand, embrace and adhere to the principles of continuous improvement.
• Maintain an acceptable attendance record.
• Perform special projects or other duties as assigned.

Requirements

• At least one (1) year manufacturing experience at Case Systems.
• Familiarity with cabinet construction quality standards.
• Superb attention to detail.
• A commitment to allowing zero defective parts or products to leave our facility.
• Strong problem-solving, judgment and decision-making skills.
• Good attendance, work performance and safety records.
• Good communication, interpersonal and customer service skills.
• Ability to use personal computers and applicable software applications - production planning, Internet, Word, Excel, and Outlook.
• Ability to work extra hours as needed, sometimes on short notice.

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, see and hear.  The employee is occasionally required to stoop, kneel, crouch, crawl and reach with hands and arms.  The employee may occasionally lift and/or move 50 or more pounds.  Occasional travel and/or driving is required.  Noise levels are typically low to moderate.

The information contained in this position description is intended to describe the general content and requirements for the successful performance of the position.  It is not an exhaustive list of duties, responsibilities or requirements.  Additional duties and requirements may be assigned.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

About Case Systems and BOSTONtec

At Case Systems and BOSTONtec, we pride ourselves on being one of the top employers in the Midland area, a reputation we've built through our commitment to our core values of Integrity, Teamwork, Positive Attitude, Achievement, and Growth. We strive to create a warm and welcoming environment for employees, customers, vendors, and other business partners, and we are committed to helping make the communities we live and work in better. We understand our employees are our most valuable resource, playing a crucial role in meeting and exceeding our customers' expectations and driving the success of the company. Here's what we offer to ensure our team members feel valued and supported:

Comprehensive Compensation and Benefits

• Wages – at or above regional market rates
• Health and Wellbeing – Medical, dental, vision, life, and disability insurance, as well as flexible spending account and health savings account options
• Financial Security – 401(k) retirement savings plan with company match and profit-sharing
• Work / Life Balance – generous paid time off and paid holidays and schedule flexibility
• Support and Development – Employee Assistance Program, personal and professional development programs, and recognition programs

Community Engagement

Through our Community Giving Committee, we actively address needs in the Great Lakes Bay Region by providing funding and volunteering. We are active members of several local, state, and national associations, and we encourage employee participation on boards and committees. We partner with local schools and colleges to provide work-based learning opportunities.

Ready to Apply?

Are you ready to make a significant impact in a dynamic team? Apply now to become the Case Systems and BOSTONtec team. Join us and be a part of a company that cares deeply about its employees, customers, and community.