Quality Control Manager

Set Hourly Pay Rate: $29.05 USD 

Shift: 7:30am to 4:00pm Monday to Friday 

Key Responsibilities

• Manage Key Performance Indicators (KPIs) to assess custodial quality and operational performance


• Conduct daily assessment inspections; review and respond to customer inspection reports and deduction issues


• Analyze deficiency patterns and build improvement strategies for managers, supervisors, and crew leaders


• Ensure compliance with contract Performance Work Statement (PWS), OSHA standards, and CMI quality standards


• Oversee the internal inspection system and performance tracking via the JAMs program


• Implement customer satisfaction programs; schedule visits with high-value customers


• Report quality issues to the Project Manager, Contract Administrator, and Director of Quality Assurance


• Maintain electronic inspection and performance records


• Respond promptly to contracting office staff, facility managers, and customers

Qualification

• College degree or equivalent


• Minimum 5 years’ experience in quality control and management


• Knowledge of OSHA, SDS, Bloodborne Pathogens, and CMI/CIMS standards


• Experience with electronic tracking systems (MAXIMO, SAMS, TAMS, JAMS)


• Valid driver’s license (held for 3+ years); acceptable driving record required


• Candidates with disabilities preferred

 Physical Requirements:

• Ability to stand, walk, climb stairs, reach, bend, kneel, and stoop


• Ability to lift, carry, and push up to 50 lbs.


• Ability to work in dusty or adverse weather conditions

What’s in it for you?

• Medical, Dental, and Vision Insurance


• Flexible Spending Accounts


• Life Insurance


• Disability Insurance


• Paid Time Off


• 403(b) with Company Match


• Transportation Subsidy


• Employee Recognition Programs


• Referral Bonus opportunities


• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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