Quality Control Supervisor

At Thorlabs, we design and manufacture components, instruments, and systems that transform the world by identifying, enabling, and accelerating key photonics (i.e., light-based) technologies. Backed by a dedicated workforce of more than 3,000 employees worldwide, Thorlabs contributes to cutting-edge research and real-world innovation.

Whether you're early in your career or bringing years of experience, you’ll find opportunities to grow, take ownership, and make meaningful contributions from day one. We know every employee brings unique talents and perspectives that fuel our success, and we seek driven individuals who are excited to make an impact in a fun, fast-moving culture.

The position is responsible for the management and integration of inspection processes to ensure quality products are delivered to internal and external customers. Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations. 

Essential Job Functions include the following, but are not limited to: 

• Understand business concepts such as inventory procedures, Lead times, and MRP.
• Ensure performance to meet all production and prototyping requirements of production team.
• Ensure the quality of all team product and establish sound quality processes.
• Create updates and presentations as needed for Management.
• Manage departmental performance measures, including visual controls and provides regular progress reports to manager.
• Conduct annual performance reviews for team members.
• Maintain proper inventory levels in coordination with buyers and planners.
• Advise planners of potential missed dates.
• Participate in interviews as needed.
• Monitor attendance, performance, training; complete performance assessments; make termination recommendations as necessary.
• Counsel poor performance up to and including termination in conjunction w/ manager.
• Manage department priorities.
• Fulfills all regular production duties and completes required paperwork in a timely manner.
• Assists with managing implemented quality systems.
• Identify non-conformances through specified inspection methods.

In addition to the essential functions and duties listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

The Company retains the right to change or assign other duties to this position.

Physical Activities:

Work may be active, could stand or sit for long durations and/or perform repetitious work at times. The employee may lift or move objects up to 20 pounds. Employees must grasp, manipulate, or assemble parts and components that are often very small. The noise level in the work environment is usually moderate, however, may be noisy at times. Must be able to wear appropriate clothing and personal protective equipment such as but not limited to masks, glasses, gloves, and specialty garments. The required PPE and training allow for the safe handling and processing of chemicals like adhesives, lubricants and solvents, and safe operation of job-related equipment and tools.

Experience:

• Minimum 5 years of experience in a similar and progressive position with leadership experience preferred. 

Education:

• High School education or equivalent

Specialized Knowledge and Skills:

• Strong computer skills such as but not limited to Excel and Axapta.
• Strong interpersonal, organization and management skills
• Knowledge of all department positions and requirements
• Knowledge of existing processes and procedures to ensure process and productivity improvement
• Working knowledge of tooling of substrates for coating.
• Troubleshooting and problem-solving skills

• Salary range for this position is $63,000 - $76,000 depending on experience

Direct Reports:

This position supervises an area of employees within the department and is responsible for the performance management and hiring of the employees within that area.

Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer.  All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement just to name a few..