Quality Control Supervisor 1st & 2nd Shift

The Quality Control Supervisor leads inspection operations across corrugated board conversion processes, ensuring consistent product quality and compliance with customer specifications. This role supervises QC Inspectors, manages inspection schedules, resolves quality issues, and drives continuous improvement initiatives in collaboration with production teams.

Responsibilities:

• Team Supervision & Leadership
  • Directly supervises QC Inspectors across printing, die-cutting, slotting, folding, gluing, and finished goods
  • Assigns inspection tasks based on production schedules and resource availability
  • Coaches and supports inspectors to maintain high performance and inspection rigor
• Inspection Planning & Execution
  • Plans and oversees in-process and final product inspections
  • Ensures inspections follow approved sampling plans and specifications
  • Prioritizes high-risk or customer-critical jobs for enhanced inspection coverage
• Quality Issue Investigation
  • Investigates material defects, equipment issues, and operator errors
  • Leads root cause analysis and corrective/preventive actions with QA and production
  • Tracks recurring defects and recommends process improvements
• Training & Competency Development
  • Trains QC Inspectors and Production staff on standards, tools, and defect criteria
  • Conducts refresher training and maintains competency records
  • Reinforces best practices and evaluates inspector performance
• Data Review & Documentation
  • Reviews inspection records and non-conformance reports for accuracy
  • Escalates critical findings and maintains audit-ready documentation
  • Reports inspection trends and quality metrics to leadership
• Production Collaboration
  • Acts as liaison between QC and production supervisors
  • Participates in plant meetings to align on quality priorities
  • Provides feedback on quality performance and improvement opportunities
• Quarantine Area Oversight
  • Manages the quarantine area for nonconforming materials
  • Ensures proper segregation, labeling, and access control
  • Maintains logs and tracking systems for quarantined items
• Equipment & Calibration Management
  • Oversees calibration and maintenance of QC tools and gauges
  • Coordinates calibration schedules and resolves equipment issues

Qualifications:

• Deep knowledge of corrugated board grades and conversion methods
• Strong analytical and problem-solving skills
• Effective team leadership and training capabilities
• Clear communication across departments and documentation platforms
• High attention to detail and data literacy
• Proactive mindset for continuous improvement

Education and Experience:

• Bachelor’s degree in Engineering, Manufacturing, or Industrial Technology preferred
• 5+ years in quality assurance or engineering, ideally in corrugated packaging
• 2–3 years in a supervisory or team lead role
• Skilled in inspections, sampling plans, and defect classification
• Experienced in root cause analysis and corrective actions (e.g., 5 Whys)
• Familiar with Lean, ISO, GMP, or SQF standards

Other Requirements:

• Must be a U.S. citizen
• Travel: Up to 20% domestic travel required
• Physical Demands
  • Must be able to lift up to 25 pounds
  • Requires standing, sitting, walking, and color vision
• Pre-Employment
  • Candidates must successfully complete background and reference checks, a drug screening, and a physical exam prior to hire.

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