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Quality Coordinator

Job Description - Quality Coordinator

$1,000 Sign-on Bonus




Make a difference in healthcare—one data point at a time! Behind every quality measure is an opportunity to improve a patient's health. Join Fordland Clinic as our Quality Coordinator and use your technical skills, attention to detail, and problem-solving abilities to support better outcomes for the patients and communities we serve.




  • Coordination of Home State Health Continuum of Care programs

  • Document appropriate patient care information in electronic health record (EHR)

  • Provide resource support to patients, as needed

  • Acts as support for quality performance and improvement opportunities, i.e.

    • Help monitor progress on measures by running quality gap reports

    • Provides patient outreach to close gaps

    • Obtains medical records and results in EHR



  • Initiates reports from DRVS system monthly

  • Completes audits for data integrity  

  • Submit DRVS/IT tickets for correction of data errors

  • Coordinates scorecards for MA quality measures, i.e. CPH BP retake

  • Supports Director of Quality and CMO with clinical/education material, i.e.; Population Health Guide, how to guides, protocol documents, as needed

  • Works with clinical team to support patient care navigation and coordination of care, as needed

  • Supports and coordinates other quality initiatives and reports for medical, dental and behavioral health departments, as needed

  • Reports to Quality Director and supports other duties as assigned



Education/Experience



  • High School diploma or GED required

  • Clinical experience preferred

  • Experience in Healthcare Quality preferred

  • Experience working with an Electronic Health Record preferred

  • Ability to deal effectively with a variety of people and work in a team environment

  • Ability to juggle multiple tasks, set priorities and work under deadlines



Benefits:



  • Health Insurance – Fordland Clinic pays 90% of an individual employee’s monthly premium costs, and a significant portion of alternate plans for employee only, employee + spouse, employee+ child(ren), or family coverage.

  • Dental Insurance – Fordland Clinic offers affordable dental insurance, as well as a buy up option for those anticipating higher expected dental expenses.

  • Vision Insurance – that includes coverage options for eye exams, glasses as well as contact lenses.

  • Life Insurance – Fordland Clinic Provides $15,000 of life insurance to its employees at no cost to the employee. Additional life insurance coverage for employees, their spouse and children are also available at group pricing.

  • Aflac Products – Employees have the option of purchasing additional products such as long-term disability, short term disability, accident, and other insurance products at group rates through our Aflac representative.

  • Generous PTO

  • Bereavement Leave and Paid Medical Leave

  • Retirement – 403(b) retirement option with employer matching 

  • Fitness Benefit – Fordland Clinic encourages health and wellbeing and will contribute up to $100 per year for a fitness facility membership, or other approved fitness expenses.

  • “Thank You” recognition program through Motivosity, redeemable for gifts and gift cards.



Work hours: Full-time, hourly position. Hours are subject to change. Clinic hours are 8:00am to 6:00pm Monday through Friday and Saturdays 8am - 4pm. Current need for this position is Monday - Friday from 8am - 4pm.


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