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Quality / Education / Compliance Manager

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Job Description - Quality / Education / Compliance Manager

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.


Our Legacy

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.

 

Our Values

Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.


Your Career With Us

Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.


Excellence. Every person. Every time.

Title: Quality / Education / Compliance Manager 553782096

Department:  Emergency Care Department

Reports To:  Director, Emergency Care

JOB SUMMARY

 The Quality/Education/Compliance Manager is a clinician with a high degree of knowledge, skills, and competence in nursing infant through geriatric patients.  This position is also skilled in data analysis.  The Manager is an integral part of the Service Line Teams.  This position understands the importance that disease management is an integrated system of interventions, measurements, and of healthcare delivery designed to optimize clinical and economic outcomes within a specific population that is based on scientific evidence.  This position will report the activities to the Quality Improvement Committee, medical staff as appropriate and other healthcare associates.  The position also facilitates the educational needs of the Emergency Care Department staff by teaching/facilitating training classes including ACLS, PALS, ENPC, TNCC, Basic Arrhythmias, Moderate Sedation, Deep Sedation, age specific, competencies and JCAHO required educational needs.  Provides for professional development and education services by assisting nurses in preparing for contemporary practice and support in acquiring the knowledge and skills to competently collect patient health data, develop a plan of care that prescribes interventions to attain the expected outcomes, implement the interventions identified in the plan of care and evaluate the patient’s progress toward attainment of the outcomes in the emergency care setting.  The Quality/Education/Compliance Manager will develop and educate unlicensed assistive personnel.  The Quality/Education/Compliance Manager will be expected to work in a bedside capacity on an as needed basis.  The Quality/Education/Compliance Manager will be responsible for reviewing and coordinating workers compensation and workers compensation follow up.  The Manager will provide education and training for staff regarding workers compensation guidelines and protocols.  This position will be responsible for overseeing and monitoring the emergency safety program designed to insure the safety and well being of patients and staff.  This position will be required to perform environment of care rounds according to JCAHO standards.

This position practices the Service Excellence philosophy of the Hamilton Healthcare System.

JOB QUALIFICATIONS

Education:     Graduate of a professional registered nursing program, Bachelor degree required. Previous emergency nursing education experience preferred. ACLS instructor, PALS instructor, certification in emergency or critical care such as CEN, CCRN or CFRN also preferred.   

Licensure:      Current licensed from the State of Georgia as a Registered Nurse.

Experience:    A minimum of five years experience as a Registered Nurse with two in Emergency Care.  Previous experience required in active participation in organizational improvement, performance improvement, regulatory surveys, or JACHO surveys.  Supervisory or teaching experience preferred.

Skills: 

  • Knowledge of all phases of the nursing process and disease management processes.
  • Must demonstrate clinical competency in the practice of Emergency Medicine nursing or specialized nursing as well as qualities of leadership and sound judgment.
  • Skilled in the art of human relations, problem solving and conflict resolution/negotiation.
  • Capable of facilitating learning of others and able to express oneself effectively before groups.
  • Demonstrates good role model qualities; ability to effectively interpret, implement and support approved hospital and state policies, philosophy and objectives.
  • Is self-directed in maintaining and improving own competence in clinical skills as well as cognitive aspects of home care/hospice, medical/surgical nursing practice, nursing theory, current research, and disease management.
  • Capable of effecting positive change across all departments and with medical staff to improve the quality of patient care and the cost of services.
  • Intervenes a necessary with all healthcare professionals to assure quality and cost effective care.
  • Identify specific patient care problems that effect program planning and development.
  • Collaborate with ancillary departments to provide a multidisciplinary team in assessing, planning, implementing, and evaluating patient care delivery.
  • Knowledge of culture and diversity of the surrounding population.
  • Ability to collect pertinent data related to the potential educational needs of the nursing staff.
  • Assess this data to determine the target audience and the learner’s needs, implement the program and evaluate and revise as necessary.
  • Ensure planned educational activities are implemented and the knowledge to conduct comprehensive evaluations of all educational activities.
  • Knowledge of adult learning principles.

PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS

            Works in an office and classroom setting.  Required to work flexible schedule.  Requires full range of body motion including

            handling and lifting patients, manual and finger dexterity and eye/hand coordination.  Requires standing and walking for  

            extensive periods of time.  Occasionally lifts and carries items weighing up to 50 pounds.  Requires corrected vision and  

hearing to normal range.  Requires working under stressful conditions.  Emphasis on accuracy and attention to detail.    Concentration and task orientation mandatory

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