Quality Engineer

Quality Engineer – Betts Company

The Quality Engineer applies quality engineering principles to manufacturing processes, products, and quality systems. This position works closely with Production, Design Engineering, and Manufacturing Engineering to maintain quality standards, resolve nonconformances, improve manufacturing processes, and ensure compliance with customer and engineering requirements.

Key Responsibilities

• Provide quality engineering support for existing and new products, manufacturing processes, and production issues.
• Review engineering drawings, specifications, and customer requirements to establish appropriate inspection, testing, and process controls.
• Develop and maintain inspection criteria, control plans, sampling methods, quality instructions, and related documentation.
• Investigate manufacturing defects, customer complaints, supplier quality concerns, and recurring quality issues using structured root-cause analysis and corrective-action methods.
• Analyze product and process data to identify trends, variation, and opportunities for quality improvement.
• Participate in design reviews, process assessments, risk evaluations, and product validation activities.
• Support the evaluation and disposition of nonconforming materials in coordination with Engineering, Production, and Quality personnel.
• Collaborate with manufacturing teams to reduce defects, scrap, rework, and recurring quality issues.
• Support customer and supplier quality activities, including corrective actions, technical communication, and documentation.
• Support Quality Management System activities, including audits, calibration controls, controlled documentation, and continuous improvement.
• Develop and update work instructions, inspection procedures, forms, and technical training materials.
• Provide technical guidance to production personnel and, when assigned, mentor engineering or quality interns.
• Perform related quality engineering duties and technical projects as assigned.

This position is an individual contributor and does not have direct supervisory responsibilities.

Education & Experience

• Bachelor's degree in Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related technical field preferred. Equivalent relevant education and experience may be considered.
• 2–5 years of experience in quality engineering, manufacturing engineering, supplier quality, or a closely related manufacturing role.
• Experience working directly with manufacturing processes and production personnel preferred.

Knowledge, Skills & Abilities

• Familiarity with ISO-based quality management systems; ISO 9001 experience preferred.
• Ability to read and interpret engineering drawings, specifications, tolerances, and technical documentation.
• Working knowledge of inspection methods, dimensional measurement equipment, and quality control procedures.
• Familiarity with root-cause analysis and corrective-action tools, such as 5-Why, 8D, PFMEA, SPC, control plans, process capability analysis, and Gage R&R.
• Strong analytical and problem-solving skills, including the ability to interpret manufacturing data and develop technical recommendations.
• Ability to prepare technical reports, quality documentation, corrective-action records, and work instructions.
• Strong written and verbal communication skills, including the ability to work effectively with production employees, engineers, managers, customers, and suppliers.
• Ability to work independently while collaborating with cross-functional teams.
• Proficiency in Microsoft 365; experience with ERP/MRP systems, statistical software, or electronic quality systems beneficial.
• Ability to balance quality requirements, customer expectations, manufacturing considerations, and engineering judgment.

Physical Requirements & Work Environment

• Ability to work in both office and manufacturing environments, including regular time on the production floor.
• Potential exposure to moving machinery, heat-treated steel products, elevated temperatures, and high noise levels.
• Ability to perform manufacturing-floor observations and inspection activities.
• Must wear required personal protective equipment in designated areas.
• Reasonable accommodations will be considered in accordance with applicable law.