Quality Engineer (Hardware)

About this Role

We are seeking a Quality Engineer responsible for ensuring products, processes, and quality systems meet industry standards, regulatory requirements, and customer expectations. This crucial role involves developing and maintaining a robust Quality Management System (QMS) to enhance product quality, improve efficiency and drive continuous improvement initiatives.

Responsibilities

• Develop, lead and manage the execution of QMS and its core processes, coordinating resources and prioritizing tasks for internal and external process and specification development


• Partner with product engineering during new product development phases to ensure compliance with QMS requirements, develop new quality capabilities, and conduct internal audits prior to manufacturing and production readiness reviews


• Create Lightmatter's QMS roadmap for tools and capabilities, aligning with company growth, customer needs, new product quality requirements, and scaling quality processes


• Manage the internal QMS audit process, participate as an auditor


• Create and manage internal CAPA systems for continuous quality improvement


• Communicate with external audit agencies and support any future customer audits 


• Identify and implement continuous improvement opportunities for the QMS and product quality


• Support the development and delivery of QMS training modules, promoting QMS importance within the organization


• Partner with customer-facing teams to drive root cause analysis and corrective actions for quality issues


• Participate in resolving customer-reported quality issues, collaborating with internal teams for customer interaction