Quality Improvement - Medical

Founded in 1866, The Floating Hospital (TFH) is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 160 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.

Essential Functions

Risk Management:

• Serve as the Risk Manager for TFH.

• Complete annual risk management training.

• Report to the board annually covering key goals tracked by the individual departments, areas of continued/mitigated risk and  

  ongoing performance.

• Summarize quarterly Incident reports, Complaints and Article 31 Incidents as presented to the Safety Committee.

Quality Improvement:

• Participate with developing and revising Policy and Procedure manuals for the Emergency Preparedness and Safety programs at  

  TFH.

• Coordinate review and update of forms on a yearly basis and as needed.

• Encourage TFH staff to practice the reporting of incidents in a timely fashion to promote quality improvement and safety in the 

  workplace.

• Lead monthly QI meetings and ensure all TFH departments report measures and outcomes on a quarterly basis.

• ER follow-up workflow and QI reporting.

HEDIS:

• Work with billing, registration and clinical teams on maximizing insurance incentives
• Meet regularly with insurance partners about measure satisfactions
• Work with PPC nurse on specific QI/risk measures and patient recall

OTHER:

• Support TFH initiatives and events to improve clinical screenings
• Identify patients with care gaps or unmet healthcare needs using EMR reports

Requirements

• Registered Nurse with QI and data/analytics experience.
• Knowledge and experience with Medical Records and HIM compliance.