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Quality Lead

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Job Description - Quality Lead



Join the Leader in Trading Card Manufacturing


At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry.


Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.


Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.


Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.


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Quality Lead


Summary
Millennium Print Group is seeking a QA Lead S3 to provide daily quality leadership and oversight on assigned production lines. This role is hands-on and floor-focused, ensuring quality standards, job specifications, and non-conformance processes are consistently followed while supporting smooth production flow. The QA Lead serves as a key liaison between QA Associates, Production, and Leadership to ensure accuracy, compliance, and timely issue resolution.


Location: Raleigh, NC
Schedule: Full-Time | Onsite
Pay & Benefits: Competitive hourly pay + shift differential (if applicable) + full benefits


What You’ll Do




  • Review production schedules and communicate daily quality priorities to QA team members




  • Coordinate case breaks during job changes to maintain continuous workflow




  • Review job jackets for QA sampling requirements and special instructions




  • Inspect operator samples throughout the shift and escalate quality concerns




  • Verify final QA checks prior to product release




  • Ensure accurate Non-Conformance Tracking (NCT) documentation




  • Identify and report mix-related or quality issues with complete details




  • Prepare and distribute daily quality rundown reports




  • Provide guidance and problem-solving support to QA Associates




  • Ensure compliance with QMS procedures, work instructions, ISO standards, and safety requirements




What You’ll Bring




  • High School Diploma or GED required




  • 4+ years of quality assurance experience in a manufacturing or production environment




  • Previous QA Lead or senior QA experience preferred




  • Strong attention to detail and quality awareness




  • Ability to read and apply job jackets, specifications, and work instructions




  • Strong communication, decision-making, and problem-solving skills




  • Comfortable working in fast-paced production environments




  • Ability to lead by example without direct supervisory authority




How You Will Be Successful




  • Dedicated to Quality: Consistently uphold customer and company quality standards




  • Operationally Focused: Support smooth production flow through proactive issue resolution




  • Team-Oriented: Provide guidance and support to QA Associates and Production teams




  • Accountable: Ensure accurate documentation, reporting, and compliance




#MillAll


 


What to Expect


MPG offers a leading-edge compensation package which includes the following:



  • A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan

  • 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents

  • 401(k) Plan with up to a 6% (dollar for dollar) Employer match

  • Health Savings/Flexible Spending Account options

  • Paid time off, including 10 company-paid holidays, plus 1 floating holiday 

  • Employee Assistance Program

  • Comprehensive relocation package available for qualified candidates

  • And, much more!


Millennium Print Group is an Equal Opportunity Employer


 


The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.


 


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