Quality Manager

Description

Signature Products Group® ( www.spgcompany.com ) is an industry leader in the design, development, manufacture and distribution of licensed products for some of the best brands in the world and we are looking for a Quality Manager to join our incredible team! 

Position Overview: 

The Quality Assurance Manager plays a crucial role in making sure our products—whether it’s accessories, automotive gear, bags, or pet products—meet top-notch quality standards from raw materials to finished goods. This role is all about keeping things running smoothly by developing and overseeing testing protocols, fine-tuning quality processes, and collaborating with cross-functional teams to catch and fix issues before they become problems.   

This individual will manage testing schedules, track results, and help shape the standards that keep our products performing at their best. This is a hands-on, fast-paced role where attention to detail meets problem-solving. If you're passionate about quality, cutting-edge innovations, and have experience working with textiles and hardware, we’d love to have you on board! 

Key Responsibilities: 

Testing Management 

• Testing Oversight: Develop, implement, and oversee testing protocols for raw materials and finished goods. 
• Testing Protocol Updates: Regularly monitor and update testing protocols to align with industry standards and company needs.
   

Training, Tracking, and Reporting 

• Training & Guidance: Provide training and guidance to the quality control team on testing procedures, protocols, and best practices. 
• Process Development: Design and implement effective quality control processes across multiple product categories. 
• Data Management & Reporting: Maintain accurate records of testing results, reports, and certifications, ensuring transparency and traceability. 
• Third-Party Coordination: Manage relationships with third-party testing laboratories, including sample submissions and test schedules.
   

Quality Analysis & Compliance 

• Data Analysis & Corrective Actions: Analyze testing data, identify trends, and implement corrective or preventive measures. 
• Regulatory Compliance: Ensure all testing activities adhere to internal quality standards, industry regulations, and compliance requirements. 
• SOP Development: Develop and continuously improve standard operating procedures (SOPs) for quality and testing processes.
   

Collaboration & Factory Engagement 

• Product Development Support: Work closely with the Product team to define in-house testing needs, establish testing standards, and implement corrective actions. 
• Factory Quality Alignment: Collaborate with factory quality teams to ensure testing standards are met and proactively address quality concerns. 

Requirements

Requirements 

Qualifications and Experience: 

• Minimum of 5 years working with raw materials, including textiles and hardware components, across multiple consumer lifestyle product categories. 
• Hands-on experience with  ASTM and AATCC testing standards, as well as familiarity with AQL standards and third-party lab protocols. 
• Understanding of prominent federal and state chemical regulations related to textiles, hardware, and finished goods. 
• Experience collaborating with third-party testing laboratories for sample submissions, testing schedules, and compliance verification. 
• Strong problem-solving skills with the ability to identify, communicate, and implement solutions in partnership with the product team. 
• Exceptional attention to detail, with the ability to manage multiple tasks and deadlines efficiently. Self-motivated and capable of prioritizing tasks with minimal supervision. 
• Knowledge of care content label requirements and translations. 
• Skilled at building and maintaining relationships across multiple departments, with excellent communication and interpersonal abilities. 
• Comfortable working in an international environment with diverse teams and suppliers. 
• Proficient in Microsoft Outlook, Excel, and Word. 

Preferred: 

• Bachelor’s degree in a relevant field (e.g., Chemistry, Engineering, or Quality Management) 
• Strong understanding of  product development processes and workflows. 
• Knowledge of PLM systems like Centric, analytics software like Power BI, and/or project management tools like Asana. 

 Signature Products Group offers a competitive compensation package that includes medical, vision, dental, STD/LTD, Life insurance, 401k, and paid holidays. We also offer flexible PTO, a canine friendly workplace, onsite gym, special events and continuous learning opportunities. 

Benefits:

• 401(k) program and company match
• Health, dental, and vision insurance
• Health savings account
• Employee assistance program
• Basic life and AD&D insurance

Supplemental Pay:

• Bonus pay plan