Quality Manager

Manages the establishment and administration of a plant wide Quality Management System including Quality Assurance, Quality Control, and continuous improvement. Manage the preparation, implementation, and maintenance of a Quality Management System to comply with the published plant Quality Manual. Develop and implement strategic projects to continually improve the overall Quality of products, information, and services. Interface with customers, suppliers, partners, and internal stakeholders in both the plant and at customer locations to enhance their perception and understanding of the plant Quality systems. Facilitate customer Quality audits and inspections as appropriate to demonstrate compliance. Develop, coordinate, and implement training programs relative to the Quality Management System. Manage the development and implementation of statistical feedback programs and attribute inspections required to effectively evaluate the Quality Management System. Act as the management representative managing ISO 9001 certification activities including authority on ISO 9001 requirements. Develop, implement, and manage a product warranty system that provides feedback to responsible departments and assures permanent corrective action. Accountable to performance of QA duties and has the authority to take the necessary actions to resolve any Quality issue. Coordinate between Engineering Services, Sales & Marketing, and plant operations to ensure a systematic process is in place for warranty that maximizes customer resolution at a minimum cost. Manage Final and In-Process inspections necessary to ensure Quality products to customers. Drive error-proofing solutions at the source to address issues found during inspections. Lead plant Supplier Quality activities to ensure the incoming Quality of purchased parts. Provide Quality leadership and support in development of new products, processes, and services (PROLaunch). Analyze organizational Quality metrics and perform Management Reviews to evaluate results and recommend countermeasures to close gaps at the operational level. Coordinate and manage continuous improvement activities related to Quality including 8D's, Kaizen events, BPI's, Six Sigma projects, and other problem-solving activities. Develop and maintain an appropriate departmental budget and ensure the operation of the Quality Department within budget. Manage the work force with regards to paid time, OT and vacation scheduling, and issue resolution. Evaluate the performance of the Quality Team to facilitate performance management, merit increases, promotions, job transfers, disciplinary action, etc. Bachelor's Degree in engineering or business Minimum three (3) years of work experience in quality, manufacturing, or engineering environment. Authorized to work in the United States without Company sponsorship Three years of work in a Quality Engineering/Supplier Quality related role Experience in the field of Electrical Utilities or electrical component manufacturing Experience working with suppliers and working directly with customers We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. Experience either managing or supporting ISO 9001 or TS16949 Quality Management systems.