Quality Manager

We are seeking
a strategic and dynamic Quality Manager to lead our quality assurance
and continuous improvement initiatives across both plant and office
environments. This role is responsible for overseeing all aspects of product
and process quality, driving corrective actions, and ensuring compliance with internal
and external standards.

The Quality
Manager will lead and develop the Quality Department, serve as the primary
liaison for customer quality concerns, and champion a data -driven approach to
operational excellence. The ideal candidate is an innovative leader with a
passion for customer satisfaction, continuous improvement, and fostering a
culture of growth and accountability.

• Leadership
  & Development: Lead,
  mentor, and manage the Quality Department team. Develop and implement
  individual development plans to enhance team capabilities. Monitor departmental
  performance and drive continuous improvement.
  
• Corrective Actions & Customer
  Satisfaction: Oversee the execution of all corrective actions. Track and
  improve customer satisfaction metrics (e.g., PPMs, PRRs, NCTs, QRs). Ensure
  timely and effective resolution of quality issues.
  
• Core
  Tools & Documentation: Ensure
  timely updates to Core Tools (Control Plans, PFMEAs, etc.), especially
  following corrective actions. Maintain accurate and organized documentation in
  alignment with internal, customer, and AIAG requirements.
  
• Problem
  Solving & Reporting: Provide
  cross -functional leadership in internal problem -solving activities. Implement
  and maintain data -driven systems for product and process reporting. Promote a
  culture of continuous improvement through root cause analysis and corrective
  action.
  
• Product & Process Quality: Ensure
  all product specifications are met regarding fit, finish, durability, and
  appearance. Monitor and report performance on key product and process
  characteristics (KPCs). Drive improvement plans for underperforming areas.
  
• Compliance
  & Certification: Maintain
  internal and customer databases to ensure accuracy and compliance. Ensure
  proper use and maintenance of Compulsory Certification Marks for finished,
  nonconforming, and changed products. Notify certification bodies of any product
  changes affecting certification status.
  
• Customer
  & Supplier Relations: Serve
  as the primary plant -level contact for customer quality concerns. Oversee
  supplier quality performance, including conducting audits and site visits as
  necessary. Lead supplier quality assurance efforts and manage incoming quality
  inspection activities to ensure compliance with standards.
  
• Operational
  Support: Support initiatives to reduce scrap,
  downtime, and improve efficiency and First Time Quality (FTQ). Document all
  quality -related activities as required.
  
• S​afety
  & Other Duties: Adhere
  to company emergency evacuation procedures to ensure employee safety. Perform
  additional responsibilities as assigned by management.
  

Requirements

• Bachelor’s degree in a manufacturing -related
  field required; Master’s degree preferred.
  
• Minimum 7–10 years of experience as a quality
  manager in the automotive industry, including Tier 1 manufacturing, with at
  least 3 years in a supervisory quality control or quality assurance role.
  
• Proven leadership experience in a turnaround
  manufacturing environment
  
• Extensive experience managing supplier quality
  assurance programs and overseeing incoming quality inspection processes to
  ensure compliance with established standards and specifications.
  
• Certifications & Technical Skills:
  

o   Six
Sigma (Green/Black Belt) Certification

o   ASQ
CQE preferred

o   Strong
knowledge of IATF 16949, ISO 9001, and Ford Q1 standards

o   Proficient
in Minitab and 8D problem -solving

o   Skilled
in AIAG Core Tools (Control Plans, PFMEA, MSA, SPC, APQP, PPAP)

• Hands -on experience with color and appearance
  testing; familiar with Macbeth and other industry -standard equipment.