Quality Manager

Position Summary

The Quality Manager is responsible for leading and maintaining the company's Quality Management System (QMS) to ensure products meet customer requirements, industry standards, and regulatory compliance. This position oversees quality assurance, quality control, continuous improvement initiatives, corrective actions, audits, and customer quality concerns while promoting a culture of quality throughout the organization.

Essential Duties and Responsibilities

• Manage and maintain the Quality Management System (QMS). 
• Ensure compliance with customer, industry, and regulatory requirements. 
• Lead internal and external quality audits. 
• Develop, implement, and monitor quality policies, procedures, and work instructions. 
• Analyze quality data and identify opportunities for process improvement. 
• Lead root cause investigations and corrective/preventive action (CAPA) activities. 
• Manage customer complaints, nonconformance reports, and quality-related issues. 
• Collaborate with production, engineering, purchasing, and operations teams to improve product quality and process efficiency. 
• Establish and monitor quality metrics, KPIs, and performance goals. 
• Train and mentor quality personnel and support employee quality awareness initiatives. 
• Support supplier quality programs and supplier performance evaluations. 
• Participate in new product introductions and process validations. 
• Prepare quality reports and present findings to management. 

Qualifications

• Bachelor's degree in Quality, Engineering, Manufacturing, Business, or related field preferred. 
• 5+ years of quality management experience in a manufacturing environment. 
• Strong knowledge of quality systems, auditing practices, and continuous improvement methodologies. 
• Experience with root cause analysis and corrective action processes. 
• Proficiency in Microsoft Office and quality-related software systems. 
• Excellent communication, leadership, and organizational skills. 

Preferred Qualifications

• Experience with ISO 9001 or other quality management standards. 
• Lean Manufacturing and Six Sigma experience. 
• Certified Quality Manager (CQM), Certified Quality Engineer (CQE), or similar certification preferred. 

Physical Requirements

• Ability to work in both office and manufacturing environments. 
• Occasional walking throughout the production floor. 
• Ability to lift up to 25 pounds occasionally. 

Key Competencies

• Leadership and team development 
• Problem-solving and decision-making 
• Continuous improvement mindset 
• Attention to detail 
• Customer focus 
• Project management 
• Effective communication

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Management reserves the right to assign or modify duties and responsibilities as business needs dictate.   

Foresight Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.