Quality Manager

At Shape Technologies Group (SHAPE), we’re devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. SHAPE is a strategic ecosystem of companies including Advanced Pressure Systems (APS), Flow International, Shape Process Automation, KMT Waterjet, H20 Jet, Aqua Dyne, Aquarese, Pro Jet System, and TOPS. Collectively, we provide an extensive portfolio of manufacturing process solutions to customers around the world.

Spanning 100 countries and a broad array of industries, SHAPE is expanding its reach through a growing number of direct and indirect channels. By partnering with our customers, we become integral to the successful design and manufacture of their next-generation products. We continually scour the globe for new, industry-leading technologies to add to our differentiated portfolio of offerings and grow our customer base. Our vision is to become the preeminent advanced process solutions partner handling the highly engineered products of tomorrow.

What We Offer.

In addition to training and career advancement opportunities, we offer competitive salaries and a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, life insurance, paid disability insurance, education reimbursement, and more.

Summary

Shape Technologies Group is seeking a Quality Manager to lead our manufacturing quality strategy and drive a culture of excellence across the facility. In this high-impact leadership role, you will oversee the Quality Management System (QMS), champion continuous improvement initiatives, and partner with Operations, Engineering, and Supply Chain to deliver world-class quality, reliability, and customer satisfaction. The successful candidate will play a key role in strengthening ISO compliance, improving manufacturing performance, reducing defects, and leading a team committed to operational excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: 

• Lead site Quality Assurance, Quality Control, Incoming Inspection, Supplier Quality, and Customer Quality activities.


• Maintain and improve the Quality Management System (QMS) while ensuring ISO certification and audit readiness.


• Drive root cause analysis, corrective actions, and continuous improvement initiatives to improve quality and reduce waste.


• Monitor quality metrics, identify trends, and implement actions to improve product and process performance.


• Serve as the primary contact for customer quality issues, complaints, audits, and corrective action requests.


• Partner with suppliers and internal teams to resolve quality concerns and improve overall performance.


• Support new product introductions and manufacturing process changes through quality planning and validation activities.


• Develop, coach, and lead site quality personnel while fostering a culture of accountability, problem-solving, and continuous improvement.

EDUCATION and EXPERIENCE: