Quality Manager

Position Title: Quality Manager (Confidential Client)

Location: Fitchburg, MA | On-site

Employment Type: Permanent

Compensation

• Salary: $95,000–$110,000 annually

Benefits

• Medical, dental, and vision insurance


• Company-paid life and AD&D insurance


• Short-term and long-term disability insurance


• 401(k) retirement plan with company contribution


• Paid vacation, sick time, and holidays


• Flexible spending accounts (FSA)


• Employee Assistance Program (EAP)


• Voluntary supplemental insurance options

Company Overview (Confidential)

Our Client is a manufacturer of custom-engineered human-machine interface (HMI) products, including membrane switches, rubber keypads, and electro-mechanical assemblies for a variety of industries.

Position Summary

We are seeking a Quality Manager for a manufacturing company in Fitchburg, MA. This role will lead quality operations for a company specializing in custom-engineered electromechanical products.

Primary Functions

• Oversee and maintain the Quality Management System (QMS), ensuring compliance with ISO 9001, AS9100, customer requirements, and applicable regulations.


• Lead, mentor, and manage the Quality and Inspection Team to meet quality objectives and operational goals.


• Develop and implement Process Control Plans, PFMEAs, and quality improvement initiatives.


• Manage internal and supplier corrective actions (CARs/SCARs), nonconformances, root cause investigations, and failure analysis.


• Oversee incoming inspections, first article inspections, and preparation of PPAP documentation.


• Manage equipment calibration programs and maintain accurate inspection and quality records.


• Review engineering drawings, specifications, and documentation for new products and orders.


• Collaborate with engineering, manufacturing, customers, and suppliers to resolve quality issues and improve processes.


• Analyze quality data, identify trends, and implement corrective and preventive measures.


• Drive continuous improvement using Lean Manufacturing, Six Sigma, and other quality methodologies.


• Coordinate quality-related engineering projects and ensure customer requirements and deadlines are met.

Must-Haves

• Associate's or bachelor's degree in Engineering or related field.


• 3–5+ years of manufacturing quality experience with direct people management experience required.


• Experience leading internal and external ISO audits and ensuring ISO 9001 and/or AS9100 compliance.


• Knowledge of PFMEA, PPAP, corrective actions, and continuous improvement.


• Ability to interpret engineering drawings and technical specifications.


• Flexibility to work occasional off-shift hours as needed.