Quality Manager

The Quality Manager serves as the expert in leading and overseeing audits. You ensure the safety and quality of food products that are delivered to market from our factory. A major responsibility is to
instil and maintain a culture of continuous improvement towards safety, quality, and efficiency.

As a member of the plant leadership team, the quality manager contributes to the overall plant performance. This position is fully onsite at the Lotus Bakeries’ Mebane Plant and works 8:00 to 5:00,
Monday through Friday. The quality manager participates in a mandatory, after-hours on-call rotation.

Occasional domestic and international travel is required.

• Responsible for QA/QC


• Serve as the expert for all internal and external audits including but not limited to: FDA, Kosher,


• BRC, and GFCO, and responsible to coordinate the implementation of any corrective actions as a result of the audits


• Owns, reviews, and updates the Quality Management System (QMS)


• Responsible for achieving the production KPIs (quality, hygiene)


• Implement GMP instructions and enforce compliance


• Proactively propose and implement improvement initiatives (continuous improvement)


• Cultivate a culture where quality and product safety are front-of-mind (safety first, quality always)


• Drive plant toward exceptional hygiene and quality status


• Ensure plant achieves the targeted quality of all end-products


• Responsible for product testing in production (R&D)


• Ensure compliance with FSMA/FDA regulations and IFS standards


• Responsible for lab analysis


• Review and respond to customer complaints, with a goal of determining root-cause and then enacting corrective actions


• Collaborate cross-functionally to keep the plant audit-ready at all times


• Provide training tools and documentation


• Manage pest control program

Education (degree):
Master’s degree in food science, food technology, chemistry, or biology
Bachelor’s degree in same domains with minimum 8 years of applicable experience

Specific knowledge:
FSMA/FDA requirements
GFSI-certification requirements
Must be able to perform duties following all regulatory GMP/FSMA food hygiene practices
Basics of mechanical/electrical engineering and utilities

Experience:
Minimum of 8 years in a quality leadership position, overseeing mid-size teams
Food industry experience strongly preferred; FMCG or CPG industry acceptable
Experience with IFS is a plus

Personal competencies:
Continuous improvement mentality
Punctual
Detail-oriented
Entrepreneurial
Leadership skills
Coaching skills
Organization skills
Creativity, thinking out of the box.
Team spirit, Open Dialogue, Passion
Collaborative skills with other departments and services