Quality Manager (REQ727)

Quality Manager

Cape Girardeau, MO

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Join the Cape Girardeau – Spartech Team!

Job Summary
The Quality Manager will be responsible for implementation, execution, and maintenance of the Quality Management System to continue meeting our customers’ expectations and comply with the identified certifications (e.g. ISO9001, ASTM, etc).  The Quality Manager will also be responsible for ensuring products that leave the site comply with all standards and industry certifications.  The Quality Manager must have attention to detail, so they can properly identify any potential or existing flaws in our processes, procedures, and products. This Quality Manager must be able to navigate the organization and lead via influence to drive the quality processes across all parts of the site organization.  The Quality Manager will be counted on to drive improvements in the plants to ensure customer satisfaction with the products and processes provided as part of the value proposition of Spartech.  To do this, the Quality Manager will need to be able to multitask effectively and drive their direct organization and peers at the site to make the needed improvements.   

Main Duties & Responsibilities:

• Establish KPIs for the site aligned to the corporate KPIs and to drive needed improvements. 

• Owns and leads the Quality Management System at the site.  Responsible for ensuring all aspects are in place and followed and remains aligned to the corporate and customer expectations. 
• Audits the plant to ensure the Quality Management System is being executed and makes corrections when the audit finds non-conformances.
• Audits other facilities as part of the corporate internal auditing program. 
• Ensure the necessary quality control plans, procedures, and inspection systems, as necessary to ensure quality standards and specifications, and material requirements are being met.
• Ensures internal non-conformances are identified, addressed, and eliminated aligned to corporate expectations. 

• Ensures all customer complaints for the site are addressed via corporate requirements.  Tracks metrics for complaints to identify systemic issues and creates improvement efforts to eliminate them. 
• Works cross functionally to ensure all functions are executing the quality management system as required. 
• Perform data analysis, trend identifications, and improvement recommendations to achieve KPI targets and goals.
• Troubleshoot problems, provide technical support, and facilitate corrective actions to resolve quality issues.

• Support Continuous Improvement projects & Kaizen events from a quality perspective. This includes projected charters, calculating paybacks, and describing expected impacts on KPIs.

• Works with procurement to ensure suppliers are developed and performance is monitored.  Completes supplier quality audits as required.   

• Is the leader for other quality resources at the site and influentially leads all site members to ensure quality performance. 

Qualifications and Skills:

• Bachelor's degree in engineering or technical field.
• At least (5) years of experience in Quality Assurance and/or Quality Control. 
• Previous leadership experience is a plus.
• Proficiency in executing and ISO 9001quality management system.  Has experience transforming customer and external requirements to internal procedures. 
• 6-Sigma green belt or black belt certified preferred.  Experience in LEAN principles is also a plus.
• Experience auditing quality management systems, the ideal candidate will be a certified auditor. 
• Strong analytical skills to assess data, identify trends, and make informed decisions. Aptitude in the use of statistical tools to analyze quality metrics and drive process improvements.
• Must be able to effectively communicate across the organization both in written and verbal situations.
• Has the ability to develop and grow the organizational knowledge of the QMS, quality tools, and functional expectations. 
• Strong MS Office skills.   Knowledge of SAP and how SAP manages quality inspections is a plus. 
• Robust time-management skills with the ability to multitask in a fast paced environment. 
• Travel up to 20% of the time. 

We offer competitive salary, incentive, and benefit programs. - Most Benefits Start Day One!

Benefits include:

• Medical, Dental, & Vision.
• Company paid life and long-term and short-term disability programs.
• Flexible spending accounts.
• 401(k) with a strong matching program.
• 120 hours Paid Time Off (pro-rated based on hire date).
• 11 paid holidays.

Spartech LLC headquartered in Maryland Heights, Missouri is a leading manufacturing organization in the Custom Sheet & Roll Stock and Packaging markets with over a dozen locations throughout the United States. We have a broad customer base with extensive product offerings and technologies. Many of our materials are used in products you might see every day - for example, if you start your morning with a single serve yogurt, the container you ate from may be made from one of Spartech's products or the refrigerator where the yogurt was stored could have Spartech products in its interior features. More unique uses of our products can be seen in military or security applications, for example in fighter jet canopies or bullet resistant windows. From routine daily-life to life-saving applications - we make a difference. Our broad scope of products and services keep our environment interesting and challenging with a culture focused on success.

Spartech, LLC provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Spartech will use E-Verify to ensure employment eligibility of newly hired employees where required.