Quality Supervisor

WireCo® is the strength behind the world’s evolution, through deep legacy and forward thinking, we create premium ropes that inspire innovation without limits. Our global footprint includes manufacturing plants, distribution facilities, and research and development centers around the world.

WireCo® offers a competitive wage, incentive programs, growth opportunities, and excellent benefits offerings for employees and their families. Benefits include paid time off, paid holidays, medical, dental and vision insurance, 401(k) retirement plan with generous company match, 100% company-paid life insurance, and 100% company-paid disability insurance.

For more information, check out our website at www.wireco.com.

We are seeking an experienced and detail-oriented Quality Supervisor to join our team and support our Quality Management System (QMS), which operates under ISO 9001 and API Q1 standards. The ideal candidate will be responsible for overseeing and ensuring product quality throughout the production process, solving production issues, and working closely with cross-functional teams to maintain high standards. This is an excellent opportunity for someone with a strong background in quality assurance, process validation, and continuous improvement.

The Quality Supervisor must exhibit and proactively motivate others in the behaviors of the WireCo Business System (WBS):

• Teamwork - welcomes an environment of inclusiveness and healthy debate that reflects our team’s strength
• Accountable – celebrates our successes, learn from failures, avoid excuses, and own the outcomes of our efforts
• Self-Aware – demonstrates an understanding of our strengths and needs, considering how our actions impact others
• Noble Intent – acts in the interests of others, approaching our work with integrity to ensure the best outcome
• Determined – takes initiative, share ideas and find solutions to win and achieve our goals
• Transparent – promotes open and honest communication and constructive feedback for clarity and truth
• Curious – seeks knowledge and outside input to test our way of thinking, challenging the status quo

Duties & Responsibilities

Quality Assurance & Auditing:

• Support and ensure adherence to the Quality Management System (QMS) operating under ISO 9001 and API Q1.
• Act as a key contributor in monitoring and improving product quality by identifying deficiencies and implementing root cause corrective actions.
• Assist with quality audits as a trained internal auditor and ensure compliance with all applicable standards and procedures.
• Maintain and manage technical files, ensuring that all quality documents are up-to-date and accessible.

Safety & Compliance:

• Maintain a safe working environment by enforcing company safety policies and industry standards, ensuring adherence to OSHA regulations and safety protocols.
• Conduct regular safety audits and inspections, identifying potential risks and implementing corrective actions to address safety concerns.
• Ensure compliance with environmental and regulatory requirements, including waste disposal, energy usage, and emissions.

Budgeting & Cost Management:

• Monitor and control costs associated with materials, parts, labor, and external service providers, ensuring budgetary goals are met.

Collaboration & Problem-Solving:

• Work closely with Operations, Engineering, and Maintenance teams to solve production-related quality issues and improve processes.
• Support Engineering, Quality, and Production departments to ensure a smooth transition of products from design to production.
• Facilitate and coach the continued deployment of the PFMEA (Process Failure Mode and Effects Analysis) process across the plant and distribution center.

Process & Test Method Validation:

• Support and validate methods for sampling, inspection, testing, and evaluation of products.
• Develop, execute, and support protocols for new or existing process and test method validation activities.
• Ensure successful standardization of tooling and processes to reduce setup times and increase operational efficiency.

Inspection & Testing Oversight:

• Develop and initiate standards and methods for inspection, testing, and evaluation to ensure the highest quality product standards are met.
• Audit in-process inspections and specifications from production schedules to ensure adherence to established quality standards.

Product Compliance & Certification:

• Oversee quality holds, releases, restricted sales, scrapping of products, and ensure accurate tracking and final disposition.
• Maintain and provide information for the rope certification system, ensuring all necessary certifications are up-to-date and accessible to service centers and customers.
• Ensure that special contractual requirements are met and effectively communicated across departments.

Recordkeeping & Data Management:

• Administer the distribution and calibration of measuring instruments, ensuring compliance with calibration schedules and proper documentation.
• Manage rope testing verification and rope-breaking strength files, issuing necessary rope certifications as required.
• Support the tracking and proper disposition of quality-hold items.

Administrative Support:

• Provide administrative support by ensuring test data is accurately entered into the appropriate database and work closely with the Plant Testers to track progress.

Supervisory Responsibilities:

• Oversee daily operations of tool room and tool room personnel to include; tooling return and delivery, cleaning, maintenance, upkeep and ordering of all necessary materials to ensure plant is adequately equipped to support production operations.
• Oversee daily operations of testing area and test personnel.

Required Qualifications

• B.S. in Engineering, Engineering Technology, or five years of equivalent work experience in a manufacturing environment
• Exceptional problem-solving skills
• Safety Focused Actions at all times in the workplace
• Superior computer skills, with abilities to easily navigate MS Office Suite, with particular focuses on PowerPoint, Excel, and data analysis.
• Strong verbal and written communication skills for interaction with employees ranging from the production floor to executive management
• Strong organizational skills with the ability to multi-task and react to changing and heightened priorities

Preferred Qualifications:

• Master's degree in Mechanical Engineering 

Physical Requirements:

• Ability to work in a manufacturing environment, including standing for extended periods and lifting light to moderate loads
• Must be able to lift up to 50 pounds at times
• Work is performed in a manufacturing plant environment with exposure to noise, temperature variations, and moving machinery

Materials and Equipment Directly Used

• Personal protective equipment, including safety glasses, hearing protection, gloves, and steel-toed safety shoes
• Strand and Wire rope of various diameters and lengths, on reels or in coils, empty or unassembled reels, paper lagging strips, tags, seizing wire, blocking, thimbles.
• Rewinding machines, stanchions, shafts, collars, bushings, rope cutters, measuring devices, fork trucks, banding equipment, welders, and various hand tools.

Eligibility

• Must be legally authorized to work in the United States without restriction.
• An applicant must complete a satisfactory background check post-offer of employment.  A criminal conviction will not be an automatic bar to employment.
• Must be willing and able to pass a post-offer drug screen and physical (if required)
• Must be 18 years of age or older
• Equal Opportunity Employer/Veterans/Disability