Quality Supervisor

At Monarca Food Solutions (Evans / Palmex) we are committed to our valued employees, leading innovation, quality, and community. We bring better-for-you snacking to consumers with brands dating back nearly a century. We are proud to bring high quality snacking happiness to the hearts and bellies of our consumers daily. At Monarca, we love what we do; we think you will love us too.

If you are an individual who likes to be challenged and make a difference in a fast-paced team-oriented environment, look no further. Come join a company committed to its employees and inspiring wellness in consumers everywhere.

Competitive Benefits offered to employees:

• Low-cost Health, Vision and Dental insurance coverage
• Company paid Short-Term and Long-Term Disability
• Company paid Life Insurance
• Voluntary Life and AD&D insurance
• 401(k) retirement savings plan with company match

We are hiring for a Quality Supervisor in our Colfax, NC location.  The Quality Supervisor will report to the Director of Quality. This team member will oversee all aspects of quality assurance and food safety, ensuring regulatory compliance, customer satisfaction, and product quality standards are met. This role will ensure that food safety and quality standards are met and maintained by understanding a positive quality culture, implementing, and enforcing customer, regulatory, and the company processes, policies, and procedures. In addition, this role is accountable for internal and external quality complaint resolution, execution of audits, and ensuring efficient and smooth operations within the production facility.

WHAT YOU'LL DO:

• Train team on SQF, GMPs, SOPs, and safe work practices to ensure standards are upheld.
• Establish and maintain proactive quality, safety, and sanitation standards, processes, and documentation to meet standards required for SQF/BRC, HACCP/HARPC, OSHA, FDA, EPA, customers, and other regulatory agencies.
• Resolve problems by analyzing data, investigating issues, identifying solutions, making recommendations, and taking corrective and preventive action.
• Analyzes process and quality data to measure, assess, and improve product quality and performance.
• Ensure the organization’s processes and systems are adequate to implement, achieve, and maintain BRC certification, Non GMO Project Verified, Gluten Free, Kosher, Organic.
• Educate production teams on standards and processes, instilling a quality approach in all employees.
• Coordinate and execute root cause investigation of detected risks or failures, complaints, and monitor CAPA implementation.
• Work closely with production managers to maximize product quality and reliability and minimize cost.
• Provides direction to the operations team on management of non-compliant products. Places product on hold where necessary.
• Track, analyze, and lead initiatives for all internal quality and customer complaint issues.
• Determine, document, and approve site-specific or one-time occurrences such as protocols (reworks, validations, etc.), deviations (planned or unplanned), waivers, or releases for materials and products as required.
• Assess product specifications, testing to ensure they are in the acceptable range for customer and internal requirements.
• Coordinate and execute internal, customer, supplier, subcontractor, and regulatory audits.
• Manages change control of Standard Operating Procedures.
• Oversees implementation of new and revised labels.
• Complies with safety and GMP requirements.

WHAT WE'RE LOOKING FOR:

• Bachelor's degree from a four-year college or university, major in a Science field (i.e. Food, Chemistry, Biology)
• At least five years related experience in Quality Control or Quality Assurance in a GMP manufacturing facility; or equivalent combination of education and experience
• A minimum of two years’ experience in supervision of Quality Assurance or Quality Control staff and experience in internal and external auditing, change control procedures, and GMP compliance and enforcement is required
• PCQI certification is preferred
• Proven track record of problem-solving
• Must have excellent time management, attention to detail, written and verbal communication skills, listening, decision-making, and organization skills required
• Excellent computer skills required, including Microsoft Word and Excel skills
• Working knowledge of GMP’s and SPC with the ability to train all levels of personnel in a plant environment is essential

WORK ENVIRONMENT:

• This position requires the use of special safety precautions and/or equipment, e.g., working around operating machines, working with hazardous chemicals and materials, etc. 
• While performing the essential functions of this position, the employee is regularly required to talk and hear. The work requires some physical exertion such as long periods of standing; walking over slippery surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as samples and record boxes. This position requires frequent pulling, carrying, and lifting up to 50lbs.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, martial or veteran status, sexual orientation, or any other legally protected status. We are an Equal Opportunity Employer.