Quality Technician

We’re Looking For A: Quality Technician

Location: Richfield, WI

Shift: 2nd (2pm - 10:30pm)

What You’ll Be Doing:

• Perform regular inspection and verification of manufacturing lines, equipment and processes throughout the plant based on agreed upon schedule; complete documentation when complete


• Perform instrument calibrations as needed (thermometers, gauges, lab equipment, etc.)


• Sampling and testing of raw materials, materials in progress, and finished goods; identify non-conforming material (NCM) and assist with the NCM process


• Help maintain library of retained samples to assist with material approvals and complaint investigations


• Regularly interact with Manufacturing, Maintenance, Sanitation and Logistic employees and supervisors to provide useful feedback on quality-related issues or concerns


• Verify the Good Manufacturing Practices (GMPs) are being met throughout the manufacturing plant and its processes


• Lead environmental swabbing program to ensure pathogen control


• Assist in monthly internal GMP audits to include documentation and corrective actions


• Participate in the shelf life monitoring program


• Lead the collection, analysis, summary and reporting of data in an appropriate format


• Investigate issues or potential issues and work with relevant parties to perform root cause analysis for deviations and customer complaints


• Willing to occasionally help on other shifts when vacations or emergency situations arise


• Assist in the design and implementation of processes and procedures within the Quality Assurance department


• Participate in cross-functional team collaboration to assure effective implementation and adherence of Quality Assurance initiatives and continuous improvement


• Assist Quality Supervisor in the training of new Quality Technicians

Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

• High school diploma or GED equivalent


• 2+ years of experience in quality assurance


• Proficient in Microsoft Office or Google programs


• Understanding of food safety and quality systems and manufacturing processes and technologies (preferred)


• Bachelor's degree in food, biological or chemical science field (preferred)

Golden Perks & Benefits: 

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.


• Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $6.1 million to date.


• 6 paid sick and mental health days, an Employee Assistance Program, and additional mental health benefits, because we take a holistic approach to your well-being. 


• We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career. 


• Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.


• Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development. 


• Company events, like our team picnics and ice cream socials, designed to cultivate connections and enhance work-life balance.

To read more about our Perks & Benefits, click here.