The Quality Technician reviews service tickets daily while creating and maintaining corrective actions up to closure. They document new/updated procedures due to corrective actions from quality escapes. They have involvement with troubleshooting issues, completing containment, and monitor conformance to quality standards. They audit the production floor for quality issues and keep quality metrics up to date. Interact with the with Warranty, Production, Marketing, and Engineering as required. In this function, you will: Investigate the cause of nonconforming products and initiate the corrective action necessary to prevent recurrence. Implement and record changes in procedures resulting from corrective action. Draft and distribute training programs, procedures including work instructions and Quality Alerts Perform internal audits on assembly inspection functions and finished product quality audits Update quality metrics and tier boards. Assume limited responsibility in the absence of the Quality Engineer. Perform special projects as directed by the Quality Engineer. Act as a quality liaison to our internal customers by supporting production with quality-related issues and by introducing new hires to the quality process. Complete containment or special actions through ITS based on customer requirements. Complete routine weekly oil samples High school graduate or GED equivalent from an accredited institution. Minimum of 1 year of assembly experience in a manufacturing setting. No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the work location will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation. Previous SAP and/ or Q-pulse experience Minimum of 1 year of quality background/ experience. Previous experience with regulator assembly. Capable of rapidly learning the assembly/inspection/test requirements for any new products. Ability to communicate and work effectively with personnel from all departments. Ability to train new quality employees on job requirements and quality standards. Ability to use measurement devices correctly and accurately. Must have an attitude and abilities which reflect leadership qualities. Possess a high degree of technical knowledge of testing, test equipment, transformer construction and operations, manufacturing systems, and Quality Assurance methods and procedures to adequately perform the job of supervising and training department personnel. Familiarity with Excel and ITS Ability to understand and interpret BOMs, prints, and data. Ability to work overtime when required.
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