Quality Technician III

Work from engineering drawings, specifications, schematics, diagrams, written descriptions, layouts, or defined plans to perform in depth and complex component level troubleshooting to support root cause analysis and corrective and preventive actions. Respond to and resolve various manufacturing quality issues with the support of Quality Supervisor and Quality Manager. Compile and assist in analyzing data for process capability index (Cpk) and organize data to support review. Create and process Defective Material Reports (DMR) and Return Material Authorizations (RMA) Identify, quarantine, investigate and process non-conforming parts including determining the root cause collaborating with cross functional team members including Product Engineering, Manufacturing Engineering, and Supply Chain. Support FMEA activities to ensure design and manufacturing issues are identified and risks mitigated. Assist in the analysis and the evaluation of quality data to identify key detractors of scrap, rework & warranty and then implement error proofing solutions to achieve reduced cost of non-conformance (CONC). Assist in developing and maintaining quality procedures and work instructions necessary to comply with government, customer, and corporate quality requirements Assist in quality audits, problem solving, workmanship defect reduction efforts, corrective and preventive action identification, analysis and reporting, inspection of returned units, and special inspections. Perform Failure Analysis on units which fail production test and units being returned due to field failures. Associate degree in the Electrical Engineering, Electronics Technology or Computer Science related field required from accredited institution. Relocation assistance is not available for this position. Only candidates in the immediate geographic area (50-mile radius) of the Youngsville, NC facility will be considered. Bachelor's degree in the electrical engineering, electronics technology, computer science related field required from accredited institution Ability to perform component level failure analysis Experience in quality and/or engineering of electro- mechanical devices Programming experience in Visual Basics, C+, JAVA, TDM, or equivalent languages Working knowledge of Six Sigma and Lean Manufacturing concepts Working knowledge of ASQ and ISO auditing standards Ability to frequently stand, bend, and walk. Ability to distinguish colored wires. Ability to lift 50 lbs. Ability to use good judgment and problem-solving skills to make informed decisions. Demonstrates a strong customer service attitude. Ability to prepare, read, analyze, and interpret product drawings, manufacturing documents, and quality specifications. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook etc.) We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.