Quick Lane Advisor

Company : Crest Ford Flat Rock

Job Type : Full Time

Flat Rock, Mi

Number of Applicants

000+

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Job Description - Quick Lane Advisor

Why wait to make a career out of doing what you love? At our dealership, the door is always open, and so are your options! We offer our employees great benefits, competitive pay, and opportunities for growth. If you're interested in joining our team, apply today.

What We Offer

Compensation is based on experience

Great benefits, including medical, dental, and vision insurance

Paid Time off

Paid Parental Leave

401(k) with company match

Responsibilities

Oversee service orders and ensure that customers receive prompt, courteous, and effective service

Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

Answer technical questions about vehicle problems, warranties, services, and repairs

Maintain Customer Success Index at or above company standards

Reinforces company policies and adheres to company standards

Be a positive member of our customer service team

Qualifications

Organized and friendly personality

Demonstrated ability to work in a team

Time management skills

Fantastic communication skills with your customers

Professional, well-groomed personal appearance

Strong record of positive customer satisfaction results

Team oriented and self-motivated

Able to work with little supervision

Clean driving record and valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Original job Quick Lane Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Quick Lane Advisor

Job Description - Quick Lane Advisor

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