Quick-Casual Restaurant General Manager

General Manager needed for a stable and growing Quick-Casual restaurant concept!

• Salary up to $60,000 plus quarterly bonuses
• Successful and growing company looking for friendly, personable and hardworking leaders!
• Local group with stores around Boston, serving delicious breakfast foods, bakery items, and coffee
• Great opportunities for growth and career progression, great benefits and quality of life

A beloved local group is looking to add to their family as they are opening new locations in the coming months! Serving quality locally roasted coffee, fresh-made bakery items, and delicious breakfast food, the company offers great opportunity and stability for your career! This isn't your stuffy corporate concept either- we want creative people who are flexible, entrepreneurial, and excited to contribute ideas and suggestions to the menu!

If you are a personable people manager with a passion for creating a fun work environment and providing excellent customer service, we want to speak with you! You will be generously compensated for all of your hard work with salary ranges up $60,000 and bonus potential up to an extra $10,000 per year!

Responsibilities include:

• Build a great team, leading a team of managers plus hourly staff; interview, train, schedule, motivate and mentor your team for success
• Manage your team’s performance to ensure your store runs to company standards at all times and follow all company and legal procedures
• Provide prompt and attentive customer service, with a friendly and energetic attitude that will keep people coming back
• Consistently deliver excellent product, including scooping ice cream, making coffee and espresso drinks, preparing breakfast items and filling catering or bakery orders
• Maintain daily and weekly paperwork, and prepare for your monthly business review; manage waste, labor costs, turnover and all other KPIs to meet/exceed goals
• Keep your store clean at all times through use of daily cleaning, cleaning rotas and monthly deep cleans; ensure all members of your team follow Health and Safety standards

Qualifications:

• Must be hands on manager with commitment to leading by example, assisting customers and filling orders alongside your team!
• Must be personable, friendly and passionate with excellent customer service skills
• Passion for promoting teamwork, open communication and receiving/providing feedback
• Motivated to drive sales and grow the brand
• Must have 2 years of management experience
• Must be able to meet the physical demands on the job- scooping ice cream can get tiring and dirty! You shouldn't be afraid to roll up your sleeves, literally.

Equal Opportunity Employer (EOE)