QVA Contract Insurance Specialist - Join a Market Leader

This position is responsible for requesting via email and electronically reviewing certificates of business insurance and the corresponding endorsement pages from the Department of Economic Security (DES), Division of Developmental Disabilities’ (DDD) Qualified Vendors (QV). Review the documents against the Request for Qualified Vendor Agreement (RFQVA) 710000 with DDD. Provide technical assistance to QV. If the QV fails to provide the required insurance documents, follow an escalation process to refer the QV to the DDD Contract ACtion Unit for non-compliance with the contract. This position will work closely with the Contract Management Specialists (CMS) that are assigned to the various QV. Must communicate their progress with the QV to the assigned CMS. This position must track the status of each QV they are working with. This position is responsible only for the insurance component of the Qualified Vendor Agreement. This position is also responsible for the data entry and data management of the soon to be implemented computer software system, myCOI, that will request, collect, and review insurance documents from QV on the new RFQVA DDD-2024. This position will assist DDD with the transition to myCOI by entering each QV (approximately 1,020) into myCOI and their required insurance types. This is not a permanent position on the team. This temporary position has been created to assist the CMS with expired and expiring insurance and the implementation and data management of myCOI.

Skills Required: Computer skills, Google suite (Gmail, Sheets, Docs, Meets, and Chat), exceptional written and verbal communication, well-developed organizational skills, attention to detail, ability to prioritize, teamwork, interpersonal skills, self-management, and problem solving.

Skills Preferred: Ability to multitask, project management, compliance, and understanding of insurance terms and purposes.

Experience Required: Customer Service, Google suite, data entry, information tracking, professional communication via email, and teamwork.

Experience Preferred: myCOI, contract compliance, commercial insurance, and executive assistance

Education Required: The ideal candidate will have at least 2 yrs. work experience in human services, public administration, legal research, or related field w/an emphasis on contracting for human services. Full proficiency in Microsoft Office Suite & experience w/databases is highly desirable. Full proficiency in Google Workspace (formerly G Suite) & experience w/databases is highly desirable. Experience in contracting concepts is preferred as well as project management, research, and analysis.

Education Preferred: Licensed Insurance Specialist