RADIOLOGY RECEPTIONIST

Description

JOB SUMMARY: Responsible for the efficient flow of patients in and out of Radiology, scheduling appointments, answering the phone, retrieving test results as needed. Filing, generating billing information from the computer, and general inter-radiology communication.

DUTIES & RESPONSIBILITIES:

1. Answering phones
2. Greeting patients
3. Processing patient orders in RIS/PACs
4. Arriving and scanning walk in appointments
5. Retrieving reports
6. Faxing reports
7. Scheduling: Sono, CT Scan, mammo, nuclear medicine, BMD, general radiology.
8. Giving preps (instructing patients), CT scans, BE, IVP
9. Pulling films as needed (printing films)
10. Coding exams (give the diagnosis)
11. Performs other duties as assigned
12. Utilizes RIS/PACS System to enter, retrieve, and maintain data.   
13. May be exposed to hazardous drugs.  
14. Attends OSHA training upon initial employee orientation and annually completes an OSHA competency.

RELATIONSHIP WITH OTHERS: Direct relationship with patients, staff, physicians, and administration. Must maintain a courteous and effective working relationship with patients, staff, physicians, and administration.

Requirements

EDUCATION/EXPERIENCE/KNOWLEDGE: Graduated from High School or completed GED requirements and some experience in medical office environment preferred. Possesses knowledge of medical terminology and general office procedures; has limited knowledge of computer and insurance coverage; demonstrates ability to communicate with patients in a professional, courteous, and caring manner; has ability to evaluate problem situations, follow through on problems and set priorities; has ability to understand and follow through on problems and set priorities; has ability to understand and follow through with assigned tasks; demonstrates consideration of co-workers; ability to function efficiently in a hectic, fast-paced area, and possess organizational skills.  

PHYSICAL REQUIREMENTS: Requires sitting, standing bending and reaching. May require lifting up to 20 pounds. Requires manual dexterity sufficient to operate standard office equipment such as computer, fax, calculators and telephone. Requires normal hearing and vision.