Radiology Scheduler

Description

Job Title: Radiology Scheduler

Job Summary:

We are seeking a detail-oriented and organized Radiology Scheduler to join our healthcare team. The ideal candidate will be responsible for scheduling radiology appointments, ensuring efficient patient flow, and providing excellent customer service to patients and healthcare providers.

Key Responsibilities:

- Schedule and confirm radiology appointments for patients in a timely manner.

- Communicate effectively with patients to explain procedures and answer any questions.

- Collaborate with radiologists and medical staff to optimize scheduling and patient care.

- Maintain accurate records of appointments and patient information in the scheduling system.

- Handle patient inquiries and resolve scheduling conflicts professionally.

- Ensure compliance with healthcare regulations and confidentiality standards.

- Assist in the coordination of patient referrals and follow-up appointments as needed.

- Make outbound calls to referring physicians and patient.   

- Answer the telephone using correct telephone techniques and handle each inquiry in a competent and courteous way

Requirements

• High School Diploma or G.E.D required 
• Strong organizational skills and attention to detail
• One (1) year of full-time clerical health care experience is required
• Customer service experience in an office, preferably with patients 
• One (1) year of Medent EMR experience preferred
• Knowledge of medical terminology and radiology procedures is an advantage.