Key Accountabilities:
• Accountable for ensuring compliance with regulations.
• Oversees the day-to-day operations. This includes field supervisors, dispatchers, service quality, notifications, and higher-level support.
• Support in leading a customer-oriented culture where all staff ‘Think Like a Passenger’.
• Adheres to all local and federal (FTA) regulations and in accordance with Keolis and Agency policies.
Skills, Knowledge, & Experience:
• A minimum of 7 years of experience managing similar sized projects in a light rail or commuter transit environment. 3 years must be in a related position or program.
• College degree preferred.
• Must be a resident of proposed business (or willing to relocate).
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