Job Description - Ramp Supervisor



 




POSITION DESCRIPTION 




Ramp Supervisor 




20260505 




 




  




SUMMARY OVERVIEW  




The Ramp Supervisor is responsible for overseeing a team of ramp agents and ensuring the efficient, safe handling of aircraft on the ground. This position involves coordinating activities such as baggage handling, aircraft towing, and servicing aircraft, while adhering to strict safety and operational protocols. You will be pivotal in training and mentoring team members and coordinating with flight crews and other airport personnel to ensure timely aircraft turnarounds. Additionally, this role requires quick decision-making, effective problem-solving, and maintaining high standards of customer service and operational efficiency.  




  




RESPONSIBILITIES 



Supervise the ramp team operations, including aircraft loading and unloading   


 


Coordinate ramp activities to ensure timely turnaround of flights   


 


Train and mentor ramp team members on operational procedures and safety protocols   


 


Monitor team compliance with airline and airport regulations   


 


Conduct pre-shift briefings to discuss daily tasks and safety focus points   


 


Oversee the proper handling of baggage, cargo, and mail to prevent damage or loss   


 


Manage communication between the ramp team, flight crew, and ground operations   


 


Ensure proper use and maintenance of ground support equipment   


 


Implement and enforce safety measures and hazard prevention on the ramp   


 


Respond to and manage operational issues and emergencies   


 


Facilitate efficient teamwork to meet flight schedules and service standards   


 


Conduct performance evaluations and provide feedback to ramp team members   


 


Ensure compliance with all DOT regulations as required and guidelines, including overseeing the safe and legal operation of airport vehicles, equipment, and personnel involved in airside and landside operations  


 


Conduct regular audits and inspections to verify adherence to DOT standards, including reviewing maintenance records, driver qualifications, and safety procedures, and provide training and updates to staff on changes in DOT regulations as required  


 


Liaise with other airport departments for coordinated operations   


 


Maintain accurate records of ramp operations and incidents   


 


Promote a culture of safety and professionalism within the team   


 


Exemplify PrimeFlight customer service and safety standards 


 


Perform any additional duties as assigned by management  



  




QUALIFICATIONS 



18 years of age or older 


 


Must be legally authorized to work in the country of employment. 


 


Must hold a valid driver's license. 


 


Communicate effectively in English (reading, writing, speaking) 


 


Minimum of 2 years of experience in ramp operations or a related aviation field  


 


Proven experience in a supervisory or leadership role  


 


Strong knowledge of ramp safety and operational procedures  


 


Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices 


 


Effectively communicate with colleagues and clients, both in-person and through electronic means 


 


Pass a background check and drug screen  


 


Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable). 


 


Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays  



  




To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. 




  




PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE: 



Ability to lift up to 70 pounds 


 


Prolonged standing and walking in an indoor/outdoor environment as applicable 


 


May need to reach with arms and grasp with hands  


 


May need to push, pull 


 


May need to bend, stretch, squat, kneel 


 


May need to climb and work at elevated heights 


 


Exposure to moderate and at times high noise levels 


 


Exposure to Biohazards and/or Chemicals 


 


Exposure to outdoor elements  


 


Be able to hear and respond to the spoken voice and to audible alarms  


 


Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers  


 


Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)   



  




The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 




  




PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. 




SMS/Text Communications  




By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent. 



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